Lead - Network Operations & Support (Unified Collaboration Network Operations & Support) - B3101_1
4 weeks ago
Broad outline of the Role
Responsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform uptime, incident management, problem management, CFT / OEM Interlock, and escalation support for the operations. This is an operational role, responsible for delivering results that have a direct impact on day-to-day operations and capable of instructing professional or technical staff and reviewing the quality of the work undertaken by these roles.
Purpose - Broad objective of the role
Size and Scope of Role - No. of direct reports
Size and Scope of Role - Total team size
Minimum qualification & experience
Graduation with 4-7 years of relevant experience
Other knowledge/skills
Troubleshooting experience of network, equipment and service level faults Ability to write and present a comprehensive vulnerability assessment report. Understanding of domain and related technologies Understanding manual testing techniques and methods to gain a better understanding of the environment and reduce false positives/negatives.
Key Responsibilities
Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability. Manage new enhancements/issue resolution. Proactive/Reactive fault management; Incident Management: Customer Handling during the fault and ensuring subsequent updates in timely manner. Work directly with other OEM on repeat issues, bugs and implement resolution through defined change management process. Identify day to day manual activities, repeat tasks and leading the effort to automate them. Review CFT teams changes frequency, criticality and identify gap and prepare SOP (documents) to ensure no change error. Track and monitor the environment performance to ensure minimal interruption to network transmission and/or network switches. Manage network equipment maintenance and security operations for all sites. Maintain day to day OandM tasks associated installation and testing of new network equipment, diagnosing, and locating troubles. Performing repair and maintenance and restoring service for optimal customer satisfaction The role may be an individual contributor or may lead a small team.
Technical Competencies
Knowledge / Skills
-
Pune, India timesjobs Full timePosition: Lead - Network Operations & Support (Unified Collaboration Network Operations & Support) - B3101_1Date: 22 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform...
-
Pune, Maharashtra, India timesjobs Full timePosition: Lead - Network Operations & Support (Unified Collaboration Network Operations & Support) - B3101_1Date: 22 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleResponsible for managing day to day network operations and maintenance, in Unified Collaborations domain. This includes- customer change requests, platform...
-
Unified Collaboration Network Operations
4 weeks ago
Pune, India Skillventory Full time**Unified Collaboration Network Operations **&** Support**: - From 2 to 7 year(s) of experience - ₹ Not Disclosed by Recruiter - Puneor **Roles and Responsibilities** Position Summary Key Objective / Purpose of the Job: This is support role in core operations of Teams DR services, it’s a technical position in support organization for Microsoft Teams...
-
Unified Collaboration Network Operations
3 weeks ago
Pune, India Skill Ventory Full timeRoles and ResponsibilitiesPosition SummaryKey Objective / Purpose of the Job:This is support role in core operations of Teams DR services, it’s a technical position in supportorganization for Microsoft Teams DR deployment.Requires hands on working level knowledge andunderstanding of architecture, applications, infrastructure, systems design...
-
Unified Collaboration Network Operations
4 weeks ago
pune, India Skill Ventory Full timeRoles and Responsibilities Position Summary Key Objective / Purpose of the Job: This is support role in core operations of Teams DR services, it’s a technical position in support organization for Microsoft Teams DR deployment.Requires hands on working level knowledge and understanding of architecture, applications, infrastructure, systems...
-
Supervisor, Network Operations
4 weeks ago
Pune, India GTT Communications Full timeTeam Lead, Network Operations Role Summary: The Team Lead, Network Operations will be responsible for leading part of the Operations organization, providing concise and relevant actions plans for teams to resolve network and customer issues efficiently and in timely manner. Role is focused on being internal escalation point within the NMC Team and provide...
-
Network Operations Authority
4 weeks ago
Pune, Maharashtra, India Vodafone Full time**What you’ll do**: - The Network Operations Authority provides expert knowledge to monitor, operate and manage efficient and effective networks fulfilling the Vodafone Strategy.The Network Operations Authority focusses on monitoring network nodes, executing event/incident management, configuration, escalation, release and deployment and 3rd party...
-
Network Operations Specialist
4 weeks ago
Pune, India TechnoSphere, Inc. Full timeDetailed Job Description for Network Ops – Checkpoint + CloudThe Web Application Firewall Expert will be responsible for ensuring the security and smooth operation of the Checkpoint Firewall and WAF infrastructure.Work closely with development and infrastructure teams to integrate the WAF seamlessly into existing and/or new web application...
-
Network Operations Specialist
1 month ago
Pune, India TechnoSphere, Inc. Full timeDetailed Job Description for Network Ops – Checkpoint + CloudThe Web Application Firewall Expert will be responsible for ensuring the security and smooth operation of the Checkpoint Firewall and WAF infrastructure.Work closely with development and infrastructure teams to integrate the WAF seamlessly into existing and/or new web application...
-
Network Operations Specialist
4 weeks ago
Pune, India TechnoSphere, Inc. Full timeDetailed Job Description for Network Ops – Checkpoint + CloudThe Web Application Firewall Expert will be responsible for ensuring the security and smooth operation of the Checkpoint Firewall and WAF infrastructure.Work closely with development and infrastructure teams to integrate the WAF seamlessly into existing and/or new web application...
-
Network Operations Specialist
4 weeks ago
Pune, India TechnoSphere, Inc. Full timeDetailed Job Description for Network Ops – Checkpoint + Cloud The Web Application Firewall Expert will be responsible for ensuring the security and smooth operation of the Checkpoint Firewall and WAF infrastructure. Work closely with development and infrastructure teams to integrate the WAF seamlessly into existing and/or new web application environments....
-
Customer Service Executive
4 weeks ago
Pune, India Tata Communications Full time**Job Family Descriptor** Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network...
-
Network Operations
4 weeks ago
Pune, India Klaus IT Solutions Full time**Work Experience**: 2 to 4 Year **Job Location**: Pune **Expected Notice Period**: 15 Days **Qualifications**: Degree **Skills**: Network Operations
-
Sr Engineer
1 week ago
Pune, India timesjobs Full timeSr Engineer - Global Network OperationsDate: 22 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad Outline of the RoleThe role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose - Broad objective of the roleSize...
-
Sr Engineer
1 week ago
Pune, India timesjobs Full timeSr Engineer - Global Network OperationsDate: 22 Feb 2024Location: Pune, IndiaCompany: Tata CommunicationsBroad outline of the RoleThe role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.Purpose - Broad objective of the roleSize...
-
Supervisor, Network Operations Center
20 hours ago
pune, India AppDirect Full timeAbout AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one...
-
Supervisor, Network Operations Center
1 day ago
Pune, Maharashtra, India AppDirect Full time**About AppDirect** Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one...
-
Client Operations
2 weeks ago
Pune, India Ivalua Full timeAbout the Team:You will be part of the Support Team whose mission is to maintain customer applications, successfully deliver enhancements, updates and upgrades to customers, proactively monitor production environments and take actions to improve the overall user experience and the business value provided to our Customers. The Support Team operates with...
-
Network Operations Specialist
6 days ago
Pune, India TechnoSphere, Inc. Full timeDetailed Job Description for Network Ops – Checkpoint + Cloud- The Web Application Firewall Expert will be responsible for ensuring the security and smooth operation of the Checkpoint Firewall and WAF infrastructure.- Work closely with development and infrastructure teams to integrate the WAF seamlessly into existing and/or new web application...
-
Supervisor, Network Operations Center
2 days ago
Pune, India AppDirect Full timeAbout AppDirect Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one...