Customer Service Executive
2 months ago
**Job Family Descriptor**
Monitor large computer networks and servers for problems from a central location They analyze problems perform troubleshooting and incident response on the system communicate with site technicians and track problems through to resolution Create and maintain infrastructure necessary for the growth and upkeep of field and network operations to drive network efficiency and availability Ensure necessary coordination on certification field level testing Coordinate with the technical teams for new enhancementsissue resolution Set up configurations number of fibre pairs in the cable capacity landing stations Manage the complete capacity distribution and traffic activation on the cable system Track and monitor the environment performance to ensure mínimal interruption to network transmission andor network switches Lead drive and monitor all maintenance and cost savings activities related to facilities including facility maintenance and thereby ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments Manage marine cables network equipment maintenance international real estate management security operations for all sites and network ensuring adequate support for maintenance of international facilities and network at optimal costs ensuring sufficient focus on optimizing cost of facility infrastructure while maintaining reliability both in terms of operations and capital investments
**Broad outline of the Role**
- The role is responsible for network operations and maintenance. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
**Purpose - Broad objective of the role**
**Operating Network - Key External**
**Operating Network - Key Internal**
**Size and Scope of Role - Financial**
**Size and Scope of Role - No. of direct reports**
**Size and Scope of Role - Total team size**
**Size and Scope of Role - Other size parameters**
**Minimum qualification & experience**
- Graduate with 0-4 years of experience
**Other knowledge/skills**
- Demonstration of problem-solving skills
- Prior experience in providing technical support in fast paced, high availability, 24X7 environments.
- Knowledge of network, operation systems
**Key Responsibilities**
- Maintaining, administering, upgrading, and troubleshooting network tools and equipment
- Assisting with and implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and labelling of most common transmission mediums, hardware installations etc.
- Ensure SLA are achieved and work proactively to maintain the same.
- Conduct network security audits and scanning on a predetermined basis.
- Compile and track vulnerabilities over time for metrics purposes.
- Timely upgradation of all the tools used and their related documents like SOPs etc.
**Technical Competencies**
**Knowledge / Skills**
**Job Segment**:Operations Manager, Real Estate, Network Security, Network, Facilities, Operations, Sales, Security, Technology
-
Customer Service Representative
2 weeks ago
Pune, India Talenta Manpower Service Full timeHiring customer service executive for our MNC client. Any UG/Graduate with minimum 1 Year of international voice Exp. can apply. Salary up-to : 5LPA Shifts : Rotational Location : Pune Contact: HR Janhvi-8055979395 **Salary**: ₹200,000.00 - ₹5,000,000.00 per year **Job Types**: Full-time, Regular / Permanent **Salary**: ₹22,000.00 -...
-
Customer Care Executive
2 months ago
Pune, India Talenta manpower service Full timeHiring Customer Service Executive for our MNC Clients UG/Graduate with minimum 1 months Chat experience can apply. Salary up-to 3.5 LPA In Hand 26k. Shifts: Rotational (New Zealand) HR GANESH - 9511891226 Location: Pune **Job Types**: Full-time, Fresher Pay: ₹22,000.00 - ₹26,584.19 per month **Benefits**: - Health insurance - Paid sick time -...
-
Customer Service Representative
2 weeks ago
Pune, India Talenta manpower service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care International (voice )Process Shifts 24x7 uk and Us shifts Salary 19k to 35k Hr Contact Ganesh - +91-XXXXXXXXXX **Job Types**: Full-time, Fresher Pay: ₹25,000.00 - ₹31,000.00 per month **Benefits**: - Life insurance - Provident Fund Schedule: - Night shift - UK shift - US...
-
Customer Service Representative
3 days ago
Pune, India Talenta manpower service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care International (voice )Process Shifts 24x7 uk and Us shifts Salary 19k to 35k Hr Contact Ganesh -9511891226 **Job Types**: Full-time, Fresher Pay: ₹22,000.00 - ₹36,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund - Work from home Schedule: -...
-
Customer Service Executive
4 days ago
Pune, India Robu.in Full time**Customer Service Executive** **Job Summary**: **Number of Positions**: 02 required. **Experience**:1-2 Years** (Customer Service Executive (CSE), CRM or Customer Support/Customer Care experience will be preferred). **Salary Range CTC**: Rs.2,38,094/- per annum **(In-hand: 15,000/- pm)** -to - Rs.3,00,343/- per annum **(In-hand: 20,000/-...
-
Customer Service Associate
1 month ago
Pune, India Talenta manpower service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care MNC IN International (voice )Process Shifts 24x7 UK/US SHIFTS Immediate Joiners and notice period Salary 19k to 45k Hr CONTACT GANESH--9511891226 Pay: ₹20,000.00 - ₹45,000.00 per hour **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift -...
-
Customer Service Representative
2 weeks ago
Pune, India Talenta manpower service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care MNC IN International (voice )Process Shifts 24x7 UK/US SHIFTS Immediate Joiners and notice period Hr CONTACT GANESH--9511891226 **Job Types**: Full-time, Fresher Pay: ₹9,562.04 - ₹33,712.33 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: -...
-
Customer Service Representative
4 days ago
Pune, India Talenta Manpower Service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care International (voice )Process Shifts 24x7 UK/US SHIFTS Immediate Joiners and notice period Salary 19k to 35k Hr CONTACT GANESH--9511891226 **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹22,000.00 - ₹33,638.78 per month **Benefits**: - Food provided - Health...
-
Customer Service Representative
2 weeks ago
Pune, India Talenta manpower service Full timeHiring for freshers Voice Process Undergrad/Graduates BPO customer care MNC IN International (voice )Process Shifts 24x7 UK/US SHIFTS Immediate Joiners and notice period Salary upto 45k Hr CONTACT GANESH--9511891226 **Job Types**: Full-time, Fresher Pay: ₹19,000.00 - ₹42,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident...
-
Customer Service Executive
2 months ago
pune, India United Consulting Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer...
-
Customer Service Executive
2 months ago
Pune, India United Consulting Full timeWe are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer...
-
Customer Service Executive
1 week ago
Pune, Maharashtra, India Tech Mahindra Full timeJob Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: PuneSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...
-
Customer Service Executive
2 months ago
Pune, Maharashtra, India Tech Mahindra Full timeJob Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: PuneSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our...
-
Executive - Customer Services
2 months ago
Pune, India Capita Full timeProvides administrative support to customer service processes. **Job title**: Executive - Customer Services Undertakes basic administrative tasks Ensures that complete documentation is maintained either in electronic or hard copy form. Transmits information or documents to customers, using computer, or mail Accurately captures data and enters it on to the...
-
Customer Service Executive
1 month ago
Pune, India Excellence Lead-Gen Solutions B2B Full timeSalary: 15000 To 20000 We are seeking a motivated and experienced Customer Service Executive with excellent communication skills in English to join our team. In this role, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service to ensure customer satisfaction. **Salary**: ₹15,000.00 -...
-
Customer Service Associate
1 week ago
Pune, India Talenta manpower service Full timeHIRING FOR OUR MNC CLIENT. Any Graduate Freshers (NO BE /.Tech) can apply. International Voice/Chat Process. Salary-Upto 3LPA Shifts-Night Shift. Location-Hinjewadi. *IMMEDIATE JOINERS ONLY* Contact-Janhvi-8055979395 **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹10,697.31 - ₹33,634.70 per month Schedule: - Night shift - Rotational...
-
Customer Service Executive
3 weeks ago
Pune, India Talent Hotspote Consulatant Full timeJob Description: We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Collection Specialist, you will be responsible for calling consumers on phone and negotiating for the overdue payment on...
-
Customer Service Executive
21 hours ago
Pune, India Floating Minds Infotech Full time**Openings for International Voice Process with attractive packages** Unlimited Incentives Position Title - **Customer Service Executive** Location - Kharadi, Pune **Profile Summary**: As a Customer Service Executive (CSE), you will be responsible for communicating with consumers and taking their follow-ups. **Position requirements**: - Freshers with...
-
Customer Service Executive
3 weeks ago
Pune, India Brillanz Software Solution Full timeCredence Resource Management is into 3rd Party US Debt Collections. We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Collection Specialist, you will be responsible for calling consumers...
-
Customer Service Executive
2 weeks ago
Pune, India Credence Resource Management Full timeCONTACT HR Pankaj-8956559799 Credence Resource Management is into 3rd Party US Debt Collections. We are looking for a Customer Service Executive (CSE), who will be responsible to communicate with consumers of health care and telecommunication providers in the United States to collect on overdue and unpaid bills. As a Collection Specialist, you will be...