Manager Post Sales
1 week ago
Job Title: Lead - After Sales ManagerLocation: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support strategies.Experience- Minimum of 12 years of progressive experience in after-sales management within the Top 10 Information technology or engineering services companies- Proven track record of successfully leading after-sales service teams and implementing impactful service strategies.Roles and ResponsibilitiesStrategic Leadership:- Develop and execute comprehensive after-sales service strategies aligned with organizational goals to maximize customer retention and profitability.- Identify market trends and customer insights to continuously improve service offerings and operational effectiveness.Team Management:- As an After Sales lead, providing guidance, mentoring, and performance management to foster a high-performance culture.- Optimize resource allocation and workload distribution to ensure efficient service delivery and adherence to service level agreements.Customer Relationship Management:- Act as the primary liaison for key customers, addressing inquiries, resolving escalations, and ensuring timely resolution of service issues.- Collaborate closely with sales and technical teams to develop and negotiate service contracts, ensuring alignment with customer needs and business objectives.Process Optimization:- Evaluate existing after-sales processes and workflows, implementing improvements to streamline operations and enhance service efficiency.- Implement rigorous quality control measures and compliance standards to meet regulatory requirements and exceed customer expectations.Performance Monitoring and Reporting:- Monitor key performance indicators (KPIs) related to after-sales service delivery, customer satisfaction, and financial performance.- Prepare regular reports and presentations for senior management, highlighting achievements, challenges, and opportunities for improvement.Education QualificationBachelor’s degree in engineering, Business Administration, or a related field along with an advanced degree (e.g., MBA)Certifications RequiredCertification in Service Management, Project Management, or related fields is advantageous.Behavioral Skills- Strong leadership and people management skills, with the ability to inspire and empower teams to achieve excellence.- Excellent communication, negotiation, and interpersonal skills, with a customer-centric approach to problem-solving.- Strategic thinker with analytical capabilities to drive data-driven decisions and continuous improvement initiatives.Technical SkillsProficiency in after-sales service management, including CRM systems, service contract negotiations, and technical support processes.Non-Negotiable Skills- Demonstrated ability to lead and develop high-performing teams, drive operational excellence, and deliver superior customer service outcomes.- Proven track record of successfully managing customer relationships and exceeding service delivery expectations.If you are passionate about delivering exceptional service in the Defence & Aerospace industry and are ready to make a significant impact in a dynamic and
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Post Sales Associate
2 weeks ago
Mayur Vihar Ph-I, Delhi, Delhi, India House of Travellers Full timeJob Title: Post-Sales Operations Executive - House of Travellers Department: Operations Location: Delhi, Mayur Vihar **Job Summary**: **Roles and Responsibilities**: **1. Booking & Confirmation**: *Ensure timely and accurate booking of all travel services including flights, hotels, transfers, sightseeing, visas, and insurance. *Cross-check all bookings...
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Manager Post Sales
1 week ago
Delhi, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales ManagerLocation: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Manager Post Sales
4 weeks ago
Delhi, Delhi, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales ManagerLocation: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Manager Post Sales
2 weeks ago
Delhi, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales Manager Location: Delhi/Ahmedabad Adani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Manager Post Sales
2 weeks ago
Delhi, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales ManagerLocation: Delhi/AhmedabadAdani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Manager Post Sales
6 days ago
north delhi, India Adani Defence and Aerospace Full timeJob Title: Lead - After Sales Manager Location: Delhi/Ahmedabad Adani Group is seeking a proactive and strategic Lead - After Sales Manager to oversee and optimize our after-sales service operations. This role is pivotal in ensuring customer satisfaction, driving revenue growth, and enhancing operational efficiency through effective after-sales support...
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Post Vacant for Executive-sales for Delhi
2 weeks ago
Delhi, India T A Solution Full timePost Vacant for Executive-Sales for Delhi in a Manufacturing firm Posted on -May 20, 2021 **Post**: Executive-Sales **Location**: Delhi **Package**: 2.4 to 3 lack per annum based on interview **Nature of Job**: Field Work **Work Timing**: 9:00am to 6:00pm (Monday to Saturday) **Education**: BBA Graduate or BE-Mechanical & MBA-Marketing **Experience**:...
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Post Sales Support Engineer
2 weeks ago
Delhi, India Huliot Pipes and Fittings Pvt. Ltd. Full timeWe are hiring a Post-Sales Plumbing Support Engineer for our Delhi / East operations. Responsibilities: Read & edit CAD drawings Visit & audit project sites as per drawings Train plumbers on-site for proper installation of Huliot products Coordinate with sales team for site visits & presentations Qualifications Degree /Diploma Civil/Mech Engineering with...
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Pre Post Sales Engineer
11 hours ago
Greater Delhi Area, India Adaero Tech Pvt Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionADAERO TECH PVT LTD is a pioneering company at the forefront of innovation in the tech industry, delivering high-quality solutions across industries such as aerospace and automotive. With a strong emphasis on research and development, ADAERO TECH PVT LTD consistently pushes technological boundaries. Their commitment to excellence is...
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Team Leadership
4 days ago
Delhi, Delhi, India Tax Manager Full time ₹ 15,00,000 - ₹ 25,00,000 per yearResponsibilities: Drive the team to achieve and exceed monthly loan sales targets. Recruit, mentor, and lead a high-performing sales team. Foster strong relationships with customers, understanding their financial needs. Identify new business opportunities through market research and networking. Monitor team performance and implement strategies for...
