Lead Site Reliability Engineer

2 months ago

Bangalore, India Connectio IT Pvt Ltd Full time

Overview :


The Lead Site Reliability Engineer (SRE) - Observability KPI at Newrelic plays a crucial role in ensuring the reliability, availability, and performance of Newrelic's observability platform. This role is essential in maintaining and improving the observability key performance indicators (KPIs) to meet customer expectations and support Newrelic's business goals.


Key Responsibilities :


- Lead the design, implementation, and maintenance of observability KPIs to measure platform performance and effectiveness.


- Collaborate with cross-functional teams to drive initiatives for improving system reliability, performance, and supportability.


- Develop, maintain, and optimize monitoring and alerting systems to ensure proactive issue detection and resolution.


- Automate infrastructure tasks to enhance system observability and response time to critical incidents.


- Define and implement best practices for observability, instrumentation, and logging across the platform.


- Conduct regular reviews and audits of key systems and processes to identify optimization opportunities.


- Participate in on-call rotations and incident response to maintain high system availability.


- Provide technical leadership and mentorship to SRE team members, fostering a culture of continuous improvement.


- Drive the adoption of cloud services and technologies to enhance observability capabilities.


- Contribute to the development and execution of disaster recovery and business continuity plans.


Required Qualifications :


- Bachelor's or Master's degree in Computer Science, Engineering, or a related field.


- 5+ years of experience in a Site Reliability Engineering (SRE) role with a focus on observability and performance.


- Expertise in using Newrelic or similar observability and monitoring platforms.


- Demonstrated proficiency in defining and measuring KPIs for system performance and reliability.


- Strong programming skills in languages such as Python, Go, or Java for automation and tooling development.


- In-depth knowledge of cloud services and infrastructure, such as AWS, Azure, or GCP.


- Experience with troubleshooting complex distributed systems and microservices architectures.


- Proven track record of leading and managing observability and monitoring projects to successful outcomes.


- Excellent communication and collaboration skills to work effectively across teams and stakeholders.


- Certifications such as AWS Certified DevOps Engineer or Certified Kubernetes Administrator are a plus.

(ref:hirist.tech)

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