Retention Manager

5 days ago

Mumbai, India Dhani Full time

About Dhani Stocks:

Dhani Stocks is your trusted partner in the world of investing, dedicated to empowering

individuals to make smart and informed financial decisions. We offer comprehensive tools

and features to simplify stock market navigation, catering to both beginners and seasoned

traders. Join us in building a vibrant community of savvy traders and take control of your

financial future.

Job Summary:

We are seeking a motivated and strategic Retention Manager to join our team. The

Retention Manager will be responsible for developing and executing strategies to increase

user retention, engagement, loyalty and revenue. This role requires a deep understanding of

customer lifecycle management, data analytics, and a creative approach to customer

communication.

Key Responsibilities:

● Retention Strategy Development: Develop and implement retention strategies to

increase user engagement, reduce churn, and improve AOV & customer lifetime

value.

● Customer Analysis: Analyze user data and behavior to identify key drivers of

retention and churn. Segment customers based on behavior, usage, and value to

tailor retention strategies.

● Targeted Campaigns: Create and execute targeted campaigns (email, in-app, push

notifications) to re-engage inactive users and upsell existing users.

● Loyalty Programs: Design and implement loyalty programs and initiatives to reward

and retain users.

● User Feedback: Conduct user surveys and feedback sessions to understand user

needs and preferences, translating insights into actionable strategies.

● Product Collaboration: Collaborate with the product team to enhance user

experience, address retention-related issues, and ensure that product features align

with user needs.

● Retention Metrics: Monitor and report on retention metrics, providing actionable

insights to the broader team. Use these insights to inform future strategies and

initiatives.

● Competitor Analysis: Monitor retention strategies of competitors and identify

opportunities for differentiation and improvement.

● Continuous Improvement: Stay informed about industry trends and best practices

in customer retention and engagement. Implement new techniques and strategies to

continuously improve retention rates.


Qualifications:

● Education: Bachelor’s degree in Marketing, Business, or a related field.

● Experience: 3-8 years of experience in customer retention, lifecycle marketing, or a

related role, preferably in the fintech or financial services industry.

● Skills:

○ Strong analytical skills with proficiency in using CRM tools and marketing

automation platforms.

○ Excellent understanding of customer segmentation, lifecycle marketing, and

retention metrics.

○ Proven track record of developing and executing successful retention

campaigns.

○ Strong project management skills with the ability to handle multiple priorities

in a fast-paced environment.

○ Excellent communication and interpersonal skills, with the ability to

collaborate effectively with cross-functional teams.


● Attributes:

○ Creative thinker with a passion for improving customer experience and

loyalty.

○ Data-driven mindset with a focus on continuous improvement.

○ Highly motivated and results-oriented.

○ Strong attention to detail and organizational skills.

○ Ability to work independently and as part of a team.

  • Retention Manager

    4 days ago

    mumbai, India Dhani Full time

    About Dhani Stocks:Dhani Stocks is your trusted partner in the world of investing, dedicated to empoweringindividuals to make smart and informed financial decisions. We offer comprehensive toolsand features to simplify stock market navigation, catering to both beginners and seasonedtraders. Join us in building a vibrant community of savvy traders and take...

  • Retention Manager

    6 days ago

    Mumbai, India Dhani Full time

    About Dhani Stocks:Dhani Stocks is your trusted partner in the world of investing, dedicated to empoweringindividuals to make smart and informed financial decisions. We offer comprehensive toolsand features to simplify stock market navigation, catering to both beginners and seasonedtraders. Join us in building a vibrant community of savvy traders and take...

  • Retention Manager

    4 hours ago

    Mumbai, India Dhani Full time

    About Dhani Stocks:Dhani Stocks is your trusted partner in the world of investing, dedicated to empoweringindividuals to make smart and informed financial decisions. We offer comprehensive toolsand features to simplify stock market navigation, catering to both beginners and seasonedtraders. Join us in building a vibrant community of savvy traders and take...

  • Retention Manager

    1 week ago

    Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Job Title: Retention Manager GrowthMarketingProficiency in using analytics tools such as Clever Tap Web EngageMo Engage (orsimilar CRMs)Tableau Google AnalyticsExcel Overview:Asa Retention Marketing Manager you will be responsible fordeveloping and executingstrategies tomaximize customer retention and loyalty. Your primary focus will...

  • Retention Marketing Manager

    1 week ago

    Mumbai, Maharashtra, India Hunarstreet Technologies Full time

    Job Title: Retention ManagerGrowthMarketing Asa Retention Marketing Manager you will be responsible fordeveloping and executingstrategies tomaximize customer retention and loyalty. Your primary focus will beon understanding customer behavior implementing targeted campaignsand leveraging datadriven insights toincrease repeat user revenue & customer lifetime...

  • Retention Marketing Manager

    1 month ago

    mumbai, India Hunarstreet Technologies Full time

    Job Title: Retention ManagerGrowthMarketing Asa Retention Marketing Manager you will be responsible fordeveloping and executingstrategies tomaximize customer retention and loyalty. Your primary focus will beon understanding customer behavior implementing targeted campaignsand leveraging datadriven insights toincrease repeat user revenue & customer lifetime...

  • Retention Marketing Manager

    3 weeks ago

    Mumbai, India Truemeds Full time

    Role:Manager - Growth Marketing & Retention (Customer Life cycle Management)Location:Powai, Mumbai ( note that this will be a Work form Office OpportunityWorking days:5 days working (Monday to Friday)Position Overview:We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and...

  • Retention Marketing Manager

    2 months ago

    Mumbai, India SmartLevo Innovation Full time

    RoleRetention Marketing ManagerSalary6.0011.00LPAExperience3.005.00Age Limit32Location MumbaiRequiredSkills: Customer Relationship Management (CRM)Microsoft ExcelExpertGoogle AnalyticsA/B Testing FamilaritiesCreatingJourneysDescriptionOverview:Asa Retention Marketing Manager you will be responsible fordeveloping and executing strategies to maximize customer...

  • Retention Marketing Manager

    7 hours ago

    Mumbai, India SmartLevo Innovation Full time

    RoleRetention Marketing ManagerSalary6.0011.00LPAExperience3.005.00Age Limit32Location MumbaiRequiredSkills: Customer Relationship Management (CRM)Microsoft ExcelExpertGoogle AnalyticsA/B Testing FamilaritiesCreatingJourneysDescriptionOverview:Asa Retention Marketing Manager you will be responsible fordeveloping and executing strategies to maximize customer...

  • Retention Marketing Manager

    1 month ago

    mumbai, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management)Location: Powai, Mumbai ( )Kindly note that this will be a Work form Office OpportunityWorking days: 5 days working (Monday to Friday)Position Overview:We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining...

  • Retention Marketing Manager

    3 weeks ago

    mumbai, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management)Location: Powai, Mumbai ( )Kindly note that this will be a Work form Office OpportunityWorking days: 5 days working (Monday to Friday)Position Overview:We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining...

  • Retention Marketing Manager

    1 week ago

    Mumbai, Maharashtra, India Truemeds Full time

    Role:Manager - Growth Marketing & Retention (Customer Life cycle Management)Location:Powai, Mumbai ( note that this will be a Work form Office OpportunityWorking days:5 days working (Monday to Friday)Position Overview:We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and...

  • Retention Marketing Manager

    1 month ago

    mumbai, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management) Location: Powai, Mumbai ( Kindly note that this will be a Work form Office Opportunity Working days: 5 days working (Monday to Friday) Position Overview: We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining...

  • Retention Marketing Manager

    3 weeks ago

    Mumbai, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management) Location: Powai, Mumbai ( ) Kindly note that this will be a Work form Office Opportunity Working days: 5 days working (Monday to Friday) Position Overview: We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining...

  • Retention Marketing Manager

    1 week ago

    Mumbai, Maharashtra, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management) Location: Powai, Mumbai ( Kindly note that this will be a Work form Office Opportunity Working days: 5 days working (Monday to Friday) Position Overview: We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining...

  • Retention Marketing Manager

    1 week ago

    Mumbai, Maharashtra, India Truemeds Full time

    Role: Manager - Growth Marketing & Retention (Customer Life cycle Management)Location: Powai, Mumbai )Kindly note that this will be a Work form Office OpportunityWorking days: 5 days working (Monday to Friday)Position Overview:We are looking for a Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing...

  • Product Manager

    2 months ago

    mumbai, India Skill Ventory Full time

    Roles and Responsibilities Portfolio retention Responsibilities include: Managing the retention of mortgage clients which includes client needs analysis, product suitability selection, rate negotiation, client objection handling, and identification of new cross-sell opportunities. The candidate will run with target for retention...

  • Client Retention

    3 weeks ago

    Mumbai, India Equirus Full time

    **About Equirus **Equirus is a leading mid‐market investment bank with strong practices around M&A, PE, Capital Markets, Institutional Equities, Wealth Management, Insurance Broking, and Portfolio Management Services. We pride ourselves in being a trusted Investment bank servicing customer with best results in advisory in their investments, best...

  • D2c Retention Marketing

    3 weeks ago

    Mumbai, India Supportstraw Full time

    We are seeking a motivated and energetic retention marketeer who will be responsible for the development and execution of strategies aimed at retaining and nurturing our D2C customer base. Your role will involve creating and implementing initiatives that enhance customer loyalty, increase repeat purchases and drive long-term engagement. You will collaborate...

  • Senior Retention Marketing Manager

    3 weeks ago

    Mumbai, India Truemeds Full time

    Job Title:SeniorRetention Marketing ManagerJob Location:Powai, MumbaiWokring Days:Monday - Friday (5 days working)Job Description:We are looking for a Senior Retention Marketing Manager (CLM) to lead and accelerate our efforts around engaging and retaining existing customers and driving substitution for medicines and managing end-to-end funnel stage metrics...