Service Executive

2 weeks ago


india TalentEdge Recruitment Consultants Full time

We are hiring a “Service Executive ” for a leading laboratory solutions Company. Positions are based at  Goa, India. Find below more details about these job opportunities:


Job title: Service Executive

Industry: Biotechnology

Job location: Goa, India.

Educational qualification: Diploma in Electronic & Instrumentation, B.E/B.Tech with One year of Experience in related Field.

Experience : 4Years to 8Years

Job Description:

  • This position will execute to providing product and service information and resolving product and service problem and keep the customer satisfaction at high level.
  • Attending complaint like Breakdowns, Demo, IQOQPQ calibration, validation of Laboratory Instruments like Glassware washer, washer, Incubator, Biosafety cabinets, Freezer, Deep freezer, Furnace etc.
  • To do the installation as per schedule.
  • To ensure correctness of the instruments.
  • To abide with annual maintenance contract.
  • To collect, analyse customer feedback and identify, initiate appropriate actions.
  • Receive the Customer Complaint by phone call, visits, emails etc.

 

Knowledge/Skills Required: 

  • Problem solving skills and learning attitude.
  • Good communication.
  • Relationship building.
  • Team player & Process oriented.

 

CTC : Rs. 3.60/lpa to 4.20/lpa


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