Key Account Manager
4 days ago
About the TeamThe Horeca team is a large and diverse team which is trying to solve the problems in the Food industry ecosystem with a credit based approach. This growth engine will fuel the next phase of Ninjacart’s journey in cementing its place in the industry as an innovation and execution leader. This is a team which is a mix of Business, Execution, Category, Product, Analytics and brings a mix of speed and innovation to solve tough problem statements.
Responsibilities● Horeca Business Development: Identify new business opportunities within the Horeca segment, analyze market trends, and develop effective strategies to expand our presence in the industry.● Key Account Management: Build and nurture strong relationships with key clients in the Horeca sector, including hotels, restaurants, cafes, and catering companies● Sales and Revenue Growth: Develop and execute sales plans to achieve revenue targets, including cross-selling and upselling opportunities● Negotiation and Contract Management: Negotiate favorable terms and conditions with clients, ensuring the successful execution of contracts and agreements● Market Intelligence: Stay updated with industry trends, competitor activities, and market developments to identify potential risks and opportunities, providing valuable insights to the management team● Collaborative Approach: Collaborate with internal stakeholders, including marketing, supply chain, and operations, to ensure seamless delivery of products and services to Horeca clients● Customer Relationship Management: Maintain accurate records of customer interactions, manage customer inquiries, and resolve any issues in a timely and professional manner
A Ninja is resilient, smart, and ambitious. Sounds like you? Here’s what you will need to have to join the Ninja Clan● Education: Any graduate/post graduate● Experience: A minimum of 3-8 years of experience in key account management, sales, or business development, preferably within the Horeca industry● Horeca Industry Knowledge: In-depth understanding of the Horeca industry, including its dynamics, key players, and market trends● Relationship Building Skills: Strong interpersonal skills and the ability to build and maintain relationships with clients at various levels within organizations● Sales and Negotiation Skills: Proven track record of meeting or exceeding sales targets, excellent negotiation skills, and the ability to close deals effectively● Strategic Thinking: Demonstrated ability to think strategically, identify opportunities, and develop innovative solutions to drive business growth● Excellent Communication: Exceptional written and verbal communication skills, including the ability to deliver persuasive presentations and proposals● Analytical Abilities: Strong analytical and problem-solving skills, with the ability to interpret data, identify patterns, and make data-driven decisions● Result Orientation: Self-motivated, proactive, and results-driven, with the ability to work independently and as part of a team● Flexibility and Adaptability: Willingness to travel frequently, adapt to changing market conditions, and work in a fast-paced environment● Local linguistic proficiency is mandatory (Tamil)
Additional InformationAt Ninjacart, we are creating a workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religionand ethnicity. We are committed to providing equal opportunity for all and believe that diversityin the workplace creates a more vibrant, richer work environment that advances the goals ofour employees, communities and the business.
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