Customer Service Executive

1 month ago


mumbai city andheri, India NationMind Infoservices Full time

NationMind Infoservices Pvt Ltd was established in the year 2020 with the aim of Empowering Talent.

Our mission is to revolutionize industries through the application of advanced technologies.

Core Values:

Innovation: We embrace creativity and push the boundaries of what's possible.

Excellence: We are committed to delivering exceptional quality in everything we do.

Collaboration: We believe in the power of teamwork and partnerships to achieve common goals.

Integrity: We conduct ourselves with honesty, transparency, and ethical principles.

Sustainability: We are dedicated to creating solutions that promote environmental responsibility and social equity..

The Role

Your responsibilities will include:

  • Answer phone calls more professionally and provide information about products and services as required by the callers
  • Obtaining details of customer complaints
  • Keep records of interactions and transactions of customers; keeping a record of details of customer complaints, inquiries, and comments
  • Render administrative support to other customer care team members when the need arises, or as instructed


Ideal Profile

  • You have at least 1 year experience within a Customer Service role, ideally within the IT Services industry.
  • You have working knowledge of domestic
  • You are a strong networker & relationship builder
  • You possess strong analytical skills and are comfortable dealing with numerical data
  • You are a strong team player who can manage multiple stakeholders
  • Freshers are also welcomed

What's on Offer?

  • Opportunity within a company with a solid track record of performance
  • Flexible working options
  • Opportunity to make a positive impact

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