Quality Assurance Manager

4 days ago


Bengaluru, India iD Fresh Food (India) Pvt. Ltd. Full time
About iD Fresh FoodiD was founded in 2005, to ensure that people around the world gets access to fresh, nutritious & delicious Indian food. With an unwavering vision to preserve traditional, home-made cuisine & a focus on making the process of cooking fun & effortless, iD today serves homes across India, Middle East, US and UK.

Company size- 2500+Website-

Musthafa

(IIM Bangalore, NIT Alumnus, is hailed as the ‘Breakfast King’ of India for offering a wide array of fresh, home-made & ready to cook food items)No. of Manufacturing Plants-

5Headquarters-

Bengaluru, Karnataka (Whitefield)

Funded by

Premji Invest- Azim Premji’s Investment arm

and

NewQuest,

iD Fresh manufactures 55,000 kg of idly/dosa batter every day and delivers it to over 30,000 retail outlets. The company’s product range has grown to include a wide range of fresh ready-to-cook foods including ‘Squeeze and Fry’ Vada Batter, South Indian Filter Coffee decoction, Ragi Idly/Dosa batter, Natural Paneer and Malabar Parota among others. The company has also launched an organic product line and will soon be converting its entire operations to organic.

About the Operational ModelAs our product is different from others, so is our business model. All our fresh products are made for the day they are shipped to retail stores. We have zero finished goods inventory, and hence no intermediary Stocks or transitory warehouses. This is possible only with the help of an in-house fleet of vehicles and distribution personnel. Currently a fleet of 500+ dedicated vehicles and crew touch 30,000+ retailers daily and replenish 100,000+ Kgs units of the freshest produce.

About the Role:The Quality Assurance (QA) Manager is responsible for overseeing the daily operations of the quality assurance team within the FMCG company. This role ensures that all products and processes adhere to established quality standards, supporting continuous improvement initiatives and maintaining compliance with industry regulations.

Key Responsibilities:Lead, mentor, and supervise the quality assurance team to ensure efficient and effective execution of QA activities.Assign tasks, monitor progress, and provide guidance to team members to achieve departmental goals.Oversee the implementation and adherence to quality assurance processes throughout the production lifecycle.Develop, review, and update quality assurance protocols, procedures, and documentation as needed.Conduct regular inspections and audits of production processes, identifying areas for improvement and ensuring compliance with quality standards.Coordinate with internal and external auditors during quality audits, ensuring all documentation and processes are in order.Stay updated with changes in regulations and industry best practices, ensuring the team is aware and compliant. Chemical/ microbial analysis of products.Identify opportunities for continuous improvement in quality assurance processes and collaborate with cross-functional teams to implement changes.Promote a culture of quality and continuous improvement within the team and the broader organization.Provide training and development opportunities for QA team members to enhance their skills and knowledge in quality management.Conduct regular performance reviews, providing constructive feedback and identifying areas for growth.Prepare and present reports on quality assurance activities, including audit results, non-conformities, and corrective actions, to senior management.Maintain accurate records of QA activities, ensuring all documentation is complete and up to date.

Key RequirementsEducation:

Bachelor’s degree in food science, Chemistry, Microbiology, Engineering,Experience:

Minimum of 6-10 years of experience in quality assurance within the FMCG sector,with at least 2 years in a leadership or supervisory role.

Skills:Strong knowledge of quality assurance principles, standards, and regulations in the FMCG industry.Excellent leadership, communication, and interpersonal skills.Ability to analyze complex problems, conduct root cause analysis, and implement effective solutions.Proficiency in quality management systems and tools, such as ISO standards, HACCP, and Six Sigma.

Interested?If this role sounds like you, then apply with us You have plenty of room for grow that iD.

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