Principal Consultant – Service Now Tech Lead
22 hours ago
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting Applications for the role of Principal Consultant – Service Now Tech Lead In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed. Responsibilities • You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.• Mentor and lead a team of developers.• Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.• Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.• Reviews design and code per sprint to ensure quality.• Creation and customization of complex workflows and custom workflow activities.• Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.• Contribute and review user stories.• Build and maintain technical documentation.• Monitor health, usage, and overall compliance of ServiceNow and its applications• Develop a keen understanding of the products we implement and client business.• Provide production support and be able to resolve problems under pressure.• Assists in project estimation. • Participate in regular Knowledge Transfer sessions with ServiceNow Developers• Stay current with new and updated capabilities of the ServiceNow Platform• Coordinate upgrades to Production and Sub-Production instances• Coordinate sub-production testing, evaluation, and regression remediation• Participate in blueprinting workshops and contribute with documentation and effort estimation.• Support COE in continuous development of training paths for professional advancement.• Contribute to ongoing definition of best development and solution practices.• Lead training workshops as mean to spread experiences gained across the practice. Qualifications we seek in youMinimum Qualifications • Relevant experience ServiceNow Development• Demonstrate prior experience in leading client projects as a technical lead.• Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD/ITSM/GRC etc.)• Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades• Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...• Excellent communication Skills for client facing roles.• Good management, analytic, problem solving & interpersonal skills• Self-motivated, Positive outlook & result oriented Preferred Qualifications/ Skills • Knowledge of Azure DevOps/ TFS / Jira / Rally Etc..
-
Principal Consultant Service Now Tech Lead
3 weeks ago
Noida, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Noida, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
-
Noida, Uttar Pradesh, India GENPACT Full timeReady to build the future with AI At Genpact we don t just keep up with technology we set the pace AI and digital innovation are redefining industries and we re leading the charge Genpact s AI Gigafactory our industry-first accelerator is an example of how we re scaling advanced technology solutions to help global enterprises work smarter grow faster and...
-
Principal Consultant- Service Now Developer
22 hours ago
Noida, India Genpact Full timeGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...
-
Principal Consultant
3 days ago
Noida, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Principal Consultant Salesforce Tech Lead
1 week ago
Noida, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Principal Consultant- Service Now Developer
2 weeks ago
Noida, Uttar Pradesh, India GENPACT Full timeGenpact NYSE G is a global professional services and solutions firm delivering outcomes that shape the future Our 125 000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and...
-
Senior Principal Consultant, Tech Lead, SFDC
4 weeks ago
Noida, India Genpact Full timeJob Description Ready to build the future with AI At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work...
-
Principal Consultant
6 days ago
Noida, Uttar Pradesh, India Genpact Full time ₹ 20,00,000 - ₹ 25,00,000 per yearPrincipal Consultant - MSSQL, Sybase Database AdministratorPrincipal Consultant - MSSQL, Sybase Database Administrator-ITO Ready to build the future with AI? At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first...
