Floor Manager

1 day ago

Hyderabad, India Aquasparsh Car Spa Full time

Job Description Floor Manager (Car Wash & Detailing Studio)

Position: Floor Manager

Location: Sainikpuri, Hyderabad

Employment Type: Full-time

We are looking for a proactive Floor Manager to lead operations at our Car Wash & Detailing Studio. The role requires strong leadership, customer handling, and operational management skills, along with the ability to drive business growth.

Key Responsibilities

  • Supervise day-to-day operations and staff performance.
  • Ensure high-quality service standards, workflow efficiency, and cleanliness.
  • Train, motivate, and schedule staff to maximize productivity.
  • Handle customer queries, feedback, and escalations professionally.
  • Conduct cold calls to prospective clients and promote detailing packages.
  • Track daily sales, staff attendance, and inventory using MS Excel.
  • Prepare performance reports for management review.
  • Support marketing initiatives and implement promotional activities.
  • Safely drive customer or company vehicles when required (test runs, shifting cars within the facility, etc.).

Required Skills & Qualifications

  • Proven experience as a Supervisor/Floor Manager (automotive, hospitality, or service industry preferred).
  • Strong leadership, communication, and interpersonal skills.
  • Experience in cold calling and basic sales.
  • Proficiency in MS Excel (reporting, analysis, data entry).
  • Valid driving license with good driving skills (mandatory).
  • Customer-focused, detail-oriented, and able to work under pressure.
  • Education: Graduate/Diploma in Business, Hospitality, or related field.
  • 24 years of relevant experience preferred.

What We Offer

  • Competitive salary plus performance incentives.
  • Career growth and training opportunities.
  • Employee discounts on car care services.

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