Sagility | General Manager Program Management Office | bangalore
2 weeks ago
Job Title: Operational Effectiveness Leader - Functional PMO – Grade US2
Reporting to: SVP
Location: Bangalore (Surya Wave)
Working Hours/ Days: 9 Hours / 5 Days a Week
Shift: Night Shift (3pm-12am) 9hr shift (There can be fortnightly/ monthly call between 06:30am-2pm IST)
Team Size: IC
Years Of Experience : 10+ years of U.S Healthcare experience is preferred and 17+ years of overall experience
Company URL:
Desired Skills and Qualification
Job Description:
This role is a functional PMO role with a blend of an execution and strategic mind-set.
The ideal candidate will play a crucial role in overseeing compliance aspects related to healthcare, payer accounts, and overall account management. This position requires expertise in Healthcare Compliance, ISO standards, contract management, Reporting and a strong project management background.
- Hands on individual-deeply involved in the execution of each of the initiatives/programs.
- Collaboration- ability to work with multiple stakeholders at ease.
- High on influencing skills.
- Ability to manage ambiguity.
- Able to connect the dots- sees the bigger picture- strategic mind-set.
- Perseverance, hard work and commitment
- Excellent in communication.
- Stakeholder management
- A passionate U.S Healthcare leader who is always hands on and ready to dig deeper to get the clarity of the situation.
Key Responsibilities:
Healthcare Risk & Compliance :
Oversee and manage overall compliance for healthcare-related activities.
Handle compliance matters pertaining to payer accounts, different account management processes, and ISO/ISMS/SOC standards.
Exposure in HIPAA, HI Trust, ISO27001 & ISO 31000 framework
Manage and negotiate terms and conditions for larger global accounts.
Efficiently handle the entire Management Information System (MIS) for payer accounts, including attendance, revenue, P&L and data management.
Project Management Office (PMO) -Functional
- Drive planning and mapping processes within the PMO.
- Coordinate seat allocation, site strategy and logistical aspects of new business transitions.
- Play a pivotal role in client coordination, ensuring seamless communication and project execution.
- Manage customer visits and ensure a high level of customer satisfaction throughout the project lifecycle.
Qualifications and Experience:
- Proven experience in Healthcare Compliance and PMO roles.
- Familiarity with ISO/ISMS/SOC/ HIPAA/ Hi Trust standards and contract management processes.
- 10+ years of U.S Healthcare experience is preferred and 17+ years of overall experience
- Strong negotiation skills for handling larger global accounts.
- Excellent project management skills, including planning and coordination.
- Effective communication skills to coordinate with clients, logistics, and project teams.
Education and Certifications:
- Bachelor's degree in a relevant field/MBA
- Certifications in Healthcare Compliance and Project Management are advantageous.
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