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Key Account Manager

3 months ago

bhilai, India mjunction services ltd Full time

Key Deliverables:


Account Management


· Achieve revenue targets by creating business opportunities in the region from existing clients by identifying their needs & educate them about better price and better sourcing which mjunction offers.

· Possess a strong understanding of mjunction products, competitors in the industry and positioning.

· Manage the key accounts with the intention of creating more revenue by upselling and cross selling initiatives and increase the portfolio.

· Responsible to maximize revenue through our services in domestic/international market.

· Conduct market trends analysis and implement best practices from the industry in order to be more cost optimized & process efficient.

· Educate the client about services that would appeal and add value their existing business.

· Maintain connect with key stakeholders and leverage relationships to ensure consistent flow of revenue and proactively assess & resolve concerns.

· Responsible for taking care of bank guarantees during the Auctions.

· Publish Tenders on behalf of clients.

· Creation of various MIS service-wise and generating various reports and present to the management as and when required.


Client Engagement


· Sustain rapport with key accounts by making periodic visits, exploring specific needs, anticipating new opportunities.

· Follow up with client to raise Purchase Order, timely invoicing & collection, TDS collection.

· Support and participate in ideation, design and development of services and platforms including new-age technological developments in order to enhance customer experience.

· Provide onboarding support to new client by liasoning with Legal & Compliances team to oversee adherence to legal documentation, regulations, work permits, statutory, taxation & financial standards and compliances as applicable in international service delivery domain.

· Responsible for on time contract renewals with existing clients with revised financials. In case of client exit understand the reasons of exit and share the case report with the management.


Qualifications


  • MBA degree or equivalent experience in Business
  • 5+ years' of relevant work experience
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Excellent written and verbal communication skills


Benefits:


  • Medical and life insurance
  • Paid time off
  • World-class training and educational resources
  • Well-being programs to support mental and physical health
  • Giving and volunteer programs to benefit charitable organizations and local communities
  • Discounts on products, services, and experiences under the TATA group umbrella