Instructional Design Manager

1 day ago


Uncha Samana, India Teleperformance Full time
Job Summary: We are looking for a Content Manager who will be responsible for leading and managing a team of learning experience designers (LXDs) and senior learning experience designers (Sr LXDs), overseeing project execution, and ensuring the delivery of top-notch learning solutions that exceed client expectations. The Content Manager will be responsible for ideating, coordinating, and supporting learning design activities in conjunction with the team of experts. The manager will be the final reviewer and sign off on all the content. The person will be required to have an eye for detail. The content manager will play a critical role in the end-to-end content creation process. The responsibilities would include, working with various tools and modalities. Responsibilities: ● Liaison with different teams to execute the learning solution. ● Lead, mentor, and manage a team of LXDs and Sr. LXDs. ● Collaborate within the team seamlessly to meet the required timelines. ● Oversee the entire end-to-end content creation process. ● Be able to identify any grammatical or syntax errors. ● Make the content user-friendly. ● Visualize a learning solution to bridge the learning gaps. Skills:-

Possess a keen eye for detail and impeccable editing skills, ensuring all learning content adheres to defined style guides, brand voice, and quality standards.-

Sound knowledge of instructional design principles and adult learning principles ● Advanced knowledge of planning and execution, along with a solution-oriented mindset ● Strong written communication skills and working knowledge of editorial requirements, grammar, and instructional design of materials;

attention to detail to ensure quality ● Advanced oral communication skills and the ability to facilitate client-SMEs discussions to set expectations and ensure appropriate involvement ● Ability to speak confidently with a wide range of clients and SMEs on business topics and the value-add of learning experiences to achieving business outcomes ● Must be skilled in using multiple modalities of learning experiences that can be applied to solve business problems. ● Designed and developed learning solutions and programs applying adult learning principles and systematic instructional design to create learning content that best fits the needs of the learner and business ● Ability to perform multiple tasks and adjust quickly in short timeframes with limited direct supervision ● Thrive in a collaborative environment, providing constructive feedback and coaching team members to elevate their content creation skills. ● Ability to meet deadlines and be efficient with time management ● Open to tweaking the content based on client feedback. ● Sharp eye for detail ● A strong eye for visual composition ● Act as an SME. Qualification: ● Graduate in any discipline. ● Any certifications supporting the profile. ● 10–12 years of experience as an instructional designer or learning experience designer. ● Should have managed a team of IDs and LXDs. ● Experience designing a wide range of learning experience solutions. ● Prefer experience with developing learning solutions for a global audience and adjusting materials based on cultural needs, regional constraints, and localization or translation considerations. ● Excellent communication skills with experience to manage global clients Tools Expertise (preferable)1. Articulate 360 2. Google suite

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