Customer Service Executive

3 weeks ago

Hyderabad, India AWATAC USA, Inc. Full time

Job Title: Customer Support Executive – US (Freshers)
Location: Hyderabad, India (Relocation Required)
Shift: Night Shift (US Central Time)
No. of Vacancies: 2

Job Description:

AWATAC Group is excited to announce 2 openings for the position of Customer Support Executive – USA to join our growing team in Hyderabad, India. This is an excellent opportunity for recent graduates with a passion for logistics and shipping, who are eager to build a career in customer support with a global organization.

As a Customer Support Executive, you will play a key role in managing US operations and providing high-quality customer service to our clients based in the United States. We are looking for dedicated and enthusiastic candidates who thrive in a fast-paced environment and are eager to contribute to the success of our team.

Responsibilities:

  • Provide outstanding customer support to clients in the USA through various communication channels.
  • Manage inquiries related to logistics and shipping operations.
  • Resolve customer issues and concerns efficiently and professionally.
  • Collaborate with internal teams to ensure the timely and accurate delivery of services.
  • Maintain professionalism and a high level of customer satisfaction in all interactions.

Requirements:

  • Recent graduates with a BBA or MBA in Logistics and Shipping (or a similar field).
  • Strong English communication skills (both written and verbal).
  • Solid understanding of logistics and shipping principles.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Willingness to work night shifts (US Central Time).
  • Open to relocating to Hyderabad for the role.

Interested may share updated CV to

Job Types: Full-time, Fresher

Pay: ₹20, ₹25,000.00 per month

Benefits:

  • Provident Fund

Ability to commute/relocate:

  • Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Do you have a degree or certification in Logistics and Shipping or a related field?

Shift availability:

  • Night Shift (Required)

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