Service Delivery Lead
2 weeks ago
Job Profile : Service Delivery Lead Location : Dwarka sec 28 Salary : upto 25000pm Experience : 1 -3 yrs Employment Type : Full Time Facility : Cab Facility Job Overview We are seeking an experienced Service Delivery Lead to join our team in Delhi. This is a full-time, mid-level position responsible for ensuring top-notch service delivery, managing vendor relations, and maintaining seamless operational standards. The ideal candidate will have a knack for project management and is adept at handling service delivery oversight and issue resolutions. Qualifications and Skills Proven experience in issue resolution to ensure customer satisfaction and operational efficiency (Mandatory skill). Expertise in service delivery oversight to maintain consistent quality and adherence to service level agreements (Mandatory skill). Experience in tracking delivery boys to ensure smooth logistical operations (Mandatory skill). Proficient in project management to handle multiple projects efficiently, ensuring timely delivery and quality. Strong vendor management skills to negotiate and manage relationships with service providers. Adept at ensuring quality service delivery, focusing on delivering unparalleled customer experience. Exceptional communication skills to interact effectively with clients, team members, and stakeholders. Solid technical knowledge to understand and oversee technical implementations and service delivery processes. Roles and Responsibilities Oversee and manage service delivery operations to ensure compliance with quality standards and company policies. Coordinate with the project management team to streamline processes and improve service delivery efficiency. Handle issue resolution processes, ensuring prompt and effective responses to client inquiries and problems. Implement tracking systems for delivery boys to optimize operations and ensure timely deliveries. Maintain strong relationships with vendors to ensure service delivery alignment with business goals. Facilitate communication among team members, vendors, and clients to support service delivery objectives. Monitor service delivery metrics and report on performance, identifying areas for improvement. Ensure all operations align with business strategies and contribute to achieving organizational goals.
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Junior service lead delivery
2 weeks ago
New Delhi, India Aces Global Consulting Pvt Ltd Full timeJob Overview We are seeking a dedicated Junior Service Lead Delivery to join our team in Delhi. As a full-time position, this role demands a minimum of 1 year to a maximum of 3 years of work experience. The ideal candidate will possess a strong foundation in project management, customer relationship management, and team leadership. As part of the junior...
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Service Delivery Lead
1 week ago
Delhi, Delhi, India Aces Global Consulting Full timeJob Profile : Service Delivery Lead Location : Dwarka sec 28Salary : upto 25000pm Experience : 1 -3 yrs Employment Type : Full Time Facility : Cab FacilityJob OverviewWe are seeking an experienced Service Delivery Lead to join our team in Delhi. This is a full-time, mid-level position responsible for ensuring top-notch service delivery, managing vendor...
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Operations Lead
4 days ago
New Delhi, India eClerx Full timeAbout the RoleWe are looking for an experienced Operations Lead / Shift Lead – Service Delivery to manage end-to-end IT Infrastructure and Network Operations in a 24x7 environment. This role requires strong leadership over large operational teams, deep understanding of ITIL processes, and hands-on exposure to NOC/Managed Services operations.You will be...
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Service Delivery Director
4 weeks ago
New Delhi, India HCLTech Full timePreferred locations: Hyderabad, Bangalore & NoidaonlyThe Delivery Head is responsible for overseeing the end-to-end delivery of projects and services, ensuring client satisfaction, maintaining quality standards, and leading the delivery team. This role requires strategic planning, strong leadership, and excellent stakeholder management skills to drive...
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Service Delivery Director
3 weeks ago
New Delhi, India HCLTech Full timePreferred locations: Hyderabad, Bangalore & Noida onlyThe Delivery Head is responsible for overseeing the end-to-end delivery of projects and services, ensuring client satisfaction, maintaining quality standards, and leading the delivery team. This role requires strategic planning, strong leadership, and excellent stakeholder management skills to drive...
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Delivery Lead
4 weeks ago
New Delhi, India EXL Full timeRole Overview:We are seeking a highly experienced and versatile professional to serve as a Delivery Champion in our analytics practice. This role is designed for a senior resource who will set up new accounts and projects, establish delivery frameworks, and ensure a smooth transition to steady-state operations. The role also carries P&L governance...
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Delivery Lead
4 weeks ago
New Delhi, India EXL Full timeRole Overview:We are seeking a highly experienced and versatile professional to serve as a Delivery Champion in our analytics practice. This role is designed for a senior resource who will set up new accounts and projects, establish delivery frameworks, and ensure a smooth transition to steady-state operations. The role also carries P&L governance...
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Delivery Lead
4 weeks ago
New Delhi, India EXL Full timeRole Overview: We are seeking a highly experienced and versatile professional to serve as a Delivery Champion in our analytics practice. This role is designed for a senior resource who will set up new accounts and projects, establish delivery frameworks, and ensure a smooth transition to steady-state operations. The role also carries P&L governance...
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Delivery Lead
4 days ago
New Delhi, India R Systems Full timeWe are looking to hire a Delivery Leader with product engineering expertise to work with our GCC customers. This role is pivotal in ensuring the successful delivery of high-impact engineering projects that align with our clients' strategic goals. The person will oversee project management, client engagement, team leadership, and delivery excellence.Key...
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Delivery Lead
3 weeks ago
New Delhi, India Tata Technologies Full timeJob Title: Group Delivery Lead (GDL) – Software Experience: 9 to 13 Years Notice Period: Immediate to 30 Days Job Location: Bangalore.Note: SW Delivery Lead + Powertrain Application OR Steering OR GearBoxOverview: We are seeking an experiencedGroup Delivery Lead (GDL)to oversee and coordinate end-to-end software development and delivery for theSteering...
