Service Delivery Lead

14 hours ago


New Delhi, India Aces Global Consulting Pvt Ltd Full time

Job Profile : Service Delivery Lead Location : Dwarka sec 28 Salary : upto 25000pm Experience : 1 -3 yrs Employment Type : Full Time Facility : Cab Facility Job Overview We are seeking an experienced Service Delivery Lead to join our team in Delhi. This is a full-time, mid-level position responsible for ensuring top-notch service delivery, managing vendor relations, and maintaining seamless operational standards. The ideal candidate will have a knack for project management and is adept at handling service delivery oversight and issue resolutions. Qualifications and Skills Proven experience in issue resolution to ensure customer satisfaction and operational efficiency (Mandatory skill). Expertise in service delivery oversight to maintain consistent quality and adherence to service level agreements (Mandatory skill). Experience in tracking delivery boys to ensure smooth logistical operations (Mandatory skill). Proficient in project management to handle multiple projects efficiently, ensuring timely delivery and quality. Strong vendor management skills to negotiate and manage relationships with service providers. Adept at ensuring quality service delivery, focusing on delivering unparalleled customer experience. Exceptional communication skills to interact effectively with clients, team members, and stakeholders. Solid technical knowledge to understand and oversee technical implementations and service delivery processes. Roles and Responsibilities Oversee and manage service delivery operations to ensure compliance with quality standards and company policies. Coordinate with the project management team to streamline processes and improve service delivery efficiency. Handle issue resolution processes, ensuring prompt and effective responses to client inquiries and problems. Implement tracking systems for delivery boys to optimize operations and ensure timely deliveries. Maintain strong relationships with vendors to ensure service delivery alignment with business goals. Facilitate communication among team members, vendors, and clients to support service delivery objectives. Monitor service delivery metrics and report on performance, identifying areas for improvement. Ensure all operations align with business strategies and contribute to achieving organizational goals.



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