Senior Manager, HR Operations

3 days ago

Bengaluru, India Ekya Schools Full time

About Us


Founded in 2010, Ekya Schools offers progressive K-12 education through CBSE, ICSE, and Cambridge IGCSE curricula, with an emphasis on experiential learning. Drawing from the legacy of the CMR Group , we nurture lifelong learners equipped to thrive in a dynamic and evolving world.

For the 2025-2026 academic year, we are launching Purpose-Based Schools —thematic schools where students develop specialized skills from a young age. The first of these, Ekya Nava , will focus on Innovation, Creativity, and Design , empowering students to become future technopreneurs, innovators, and changemakers.



Position Overview:

The Senior Manager - HR Operations will lead and manage the HR operations team to ensure smooth execution of employee lifecycle management, payroll, compliance, and policy implementation. This role requires hands-on experience in HR operations, strong leadership, and the ability to optimize HR processes for efficiency and accuracy.


Key Responsibilities


1. Individual Accountability:

Employee Lifecycle Management

  • Oversee onboarding processes including offer letter generation, documentation, IT coordination, HRMS setup, and new joiner communications.
  • Ensure accurate employee data entry, maintain employee files, and track original document acknowledgments.
  • Manage exits including full & final settlements, experience letters, and clearance processes.

Payroll & Compliance

  • Process payroll, including salary reconciliation, payslip distribution, and tax finalization.
  • Manage ESI, PF, and tax-related filings, reconciliations, and challan generation.
  • Handle payroll audits and ensure compliance with statutory requirements.

Policies & Procedures

  • Draft, finalize, and disseminate policies, contracts, and employee manuals.
  • Develop and roll out guidelines for income tax declarations, leave, attendance, and approvals.


2. Team Management Tasks

  • Lead, mentor, and manage the HR operations team to deliver on key projects and operational tasks.
  • Monitor dashboards for attendance, leave, and employee engagement to ensure timely updates and approvals.
  • Coordinate with stakeholders for teacher calendars, dashboards, reports, and presentations.
  • Ensure adherence to deadlines for audits, reports, and reconciliations.


3. Payroll-Specific Tasks

  • Verify payroll inputs including attendance, leaves, and allowances for accurate processing.
  • Handle payroll queries, ensure timely payouts, and prepare salary statements for audit.
  • Process declarations, reconcile income tax, and manage quarterly salary reconciliations.


4. Audits & Compliance

  • Conduct regular audits for attendance, leave, ESI, PF, and payroll data.
  • Oversee the generation of accurate reports, including attrition reports, cost analysis, and compliance summaries.


5. Grievance Handling & Support

  • Address employee grievances effectively and ensure timely resolution via the Ticketing system.
  • Provide HRMS support for biometrics, tickets, and system-related queries.
  • Manage HR helpdesk to support employee concerns.


6. HR Analytics & Reporting

  • Leverage HR data to generate actionable insights and provide strategic recommendations.
  • Create, analyze, and present HR dashboards and reports for leadership, including attrition trends, employee engagement metrics, and cost analyses.
  • Develop data-driven approaches to optimize HR processes and enhance decision-making.


7 . Process Improvement & New Initiatives

  • Identify and propose process improvements to streamline HR operations, enhance efficiency, and improve employee experience.
  • Develop and implement new initiatives aligned with organizational goals, including digital transformation and automation in HR processes.


Key Deliverables


  • Accurate and timely processing of payroll, including statutory filings.
  • Implementation and compliance of HR policies across the organization.
  • Timely delivery of HR dashboards, analytics reports, and calendars.
  • Maintenance of employee data accuracy in HRMS and master databases.
  • Successful onboarding and exit processes for employees.
  • Proposals for data-driven HR improvements and process optimization.


Qualifications & Skills


  • Bachelor’s/Master’s degree in Human Resources, Business Administration, or related field.
  • 8-10 years of experience in HR operations, with at least 3 years in a managerial role.
  • Proficiency in HRMS tools, reporting, and advanced Excel.
  • Strong knowledge of payroll processing, statutory compliance (ESI, PF, Taxation), and HR systems.
  • Excellent organizational, leadership, and team management skills.
  • Exceptional communication and problem-solving skills.

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