Head of Collections

5 days ago

Greater Bengaluru Area, India Rupeek Full time

Head - Collections & Recovery

Position Overview:

Role Summary: The Head of Collection & Recovery at Rupeek will establish and manage an effective collections and recovery framework for retail lending. This role requires a seasoned professional with extensive experience in financial services, specializing in collections and recovery. Responsibilities include developing and implementing strategies aligned with industry best practices and regulatory standards. Leading a team, fostering cross-functional collaboration, managing external relationships, and ensuring NPA compliance are key. Ideal candidates will demonstrate a track record in large team management and strategy development, contributing significantly to Rupeek’s growth in retail lending.

Job Title: Head -Collections & Recovery

Experience: 12-15 years of collections experience in Banking/NBFC/Financial Services

Educations: Any Graduate/ Post Graduate

Location:Bangalore

Job Responsibilities:

Collections:

  • Strengthen collections function : Strengthen the collections function, including hiring and training personnel, developing processes, policies, procedures, and rules for the retail lending vertical.
  • Implement policies and risk management : Ensure the execution of collections policies and risk management strategies for effective portfolio management.
  • Review and recommend strategies : Regularly evaluate collections strategies, policies, and procedures, and provide recommendations to leadership.
  • Motivate and manage team : Inspire, manage, and counsel collections managers and officers to maintain focus on achieving overall targets.
  • Collaborate with various teams : Work closely with risk, operations, legal, analytics, and business teams to improve collections and underwriting processes.
  • Feedback to credit team : Provide data-backed feedback to the credit team to improve credit policies and portfolio NPA.
  • Meet recovery targets : Ensure monthly recovery targets are achieved at both the pan-India level in collaboration with zonal teams.
  • Report performance : Report portfolio performance against quarterly and annual targets to the CEO and board directors.

Agency Management:

  • Develop and manage agency relations : Establish and maintain relationships with outsourced collection agencies and vendors across India to improve resolution rates for pre-write-off accounts and money collection on write-off/90+ cases at optimal costs.

Governance & Compliance:

  • Communicate with regulatory bodies : Collaborate with relevant teams for effective external communication and respond to inquiries from RBI or other regulatory/statutory bodies.
  • Ensure compliance : Ensure collections and execution adhere to the code of conduct, regulatory norms, and best practices.


Skills & Qualifications

Experience:

  • Minimum 12+ years in collections and recovery within NBFCs, Banks, SFBs, or Financial Services Companies.
  • Proven track record managing large-scale collections operations, preferably in retails lending.

Skills:

  • Strong leadership and team management abilities.
  • Expertise in collections strategy and policy formulation.
  • Financial oversight and budget management.
  • Analytical mindset with data-driven decision-making skills.
  • Excellent communication and collaboration skills across diverse teams.
  • Comprehensive understanding of regulatory compliance in financial services.

  • Head of Collections

    6 days ago

    Greater Bengaluru Area, India Rupeek Full time

    Head - Collections & RecoveryPosition Overview:Role Summary: The Head of Collection & Recovery at Rupeek will establish and manage an effective collections and recovery framework for retail lending. This role requires a seasoned professional with extensive experience in financial services, specializing in collections and recovery. Responsibilities include...

  • Collection Strategy Head

    1 week ago

    Greater Bengaluru Area, India Kredivo Group Full time

    Are you a dynamic professional with a knack for strategizing and analyzing data? Kredivo Group is seeking a passionate individual to join our team as a Collection Strategy Head in our Jakarta office. As part of this role, you will collaborate closely with our SVP Collection and Chief Risk Officer to develop and implement collection strategies that drive...

  • Collection Strategy Head

    3 weeks ago

    Greater Bengaluru Area, India Kredivo Group Full time

    Are you a dynamic professional with a knack for strategizing and analyzing data? Kredivo Group is seeking a passionate individual to join our team as a Collection Strategy Head in our Jakarta office.As part of this role, you will collaborate closely with our SVP Collection and Chief Risk Officer to develop and implement collection strategies that drive...

  • Head of Collections

    6 days ago

    Bangalore Metropolitan Area, India Rupeek Full time

    Head - Collections & RecoveryPosition Overview:Role Summary: The Head of Collection & Recovery at Rupeek will establish and manage an effective collections and recovery framework for retail lending. This role requires a seasoned professional with extensive experience in financial services, specializing in collections and recovery. Responsibilities include...

  • Head of Collections

    5 days ago

    Bengaluru, India Rupeek Full time

    Head - Collections & RecoveryPosition Overview:Role Summary: The Head of Collection & Recovery at Rupeek will establish and manage an effective collections and recovery framework for retail lending. This role requires a seasoned professional with extensive experience in financial services, specializing in collections and recovery. Responsibilities include...

  • Rupeek - Head - Collections & Recovery

    2 weeks ago

    Bengaluru, India Rupeek Full time

    Head - Collections & RecoveryPosition Overview:Role Summary: - The Head of Collection & Recovery at Rupeek will establish and manage an effective collections and recovery framework for retail lending. - This role requires a seasoned professional with extensive experience in financial services, specializing in collections and recovery. - Responsibilities...

  • Collection Strategy Head

    3 weeks ago

    Bengaluru, India Kredivo Group Full time

    Are you a dynamic professional with a knack for strategizing and analyzing data? Kredivo Group is seeking a passionate individual to join our team as a Collection Strategy Head in our Jakarta office.As part of this role, you will collaborate closely with our SVP Collection and Chief Risk Officer to develop and implement collection strategies that drive...

  • Head of Engineering

    3 weeks ago

    Greater Bengaluru Area, India iXie - A Gaming Division of Indium Software Full time

    Title: Head of Engineering Experience: 7 to 15 years Work Location: Bagmane Tech Park , BangaloreMode: WFOMandate Skills :-Proficiency in programming languages such as C++, C#, or Python.Extensive experience with game engines (e.g., Unity, Unreal Engine).Strong understanding of game development pipelines, tools, and processes.Must have strong experience in...

  • Head of Engineering

    3 weeks ago

    Greater Bengaluru Area, India iXie - A Gaming Division of Indium Software Full time

    Title: Head of Engineering Experience: 7 to 15 years Work Location: Bagmane Tech Park , Bangalore Mode: WFO Mandate Skills :- Proficiency in programming languages such as C++, C#, or Python. Extensive experience with game engines (e.g., Unity, Unreal Engine). Strong understanding of game development pipelines, tools, and processes. Must have...

  • Head Collections

    3 months ago

    Bengaluru, India PhonePe Full time

    About PhonePe Group:  PhonePe is India’s leading digital payments company with 50 crore (500 Million) registered users and 3.7 crore (37 Million) merchants covering over 99% of the postal codes across India. On the back of its leadership in digital payments, PhonePe has expanded into financial services (Insurance, Mutual Funds, Stock Broking, and...

  • Field Collection Executive

    3 months ago

    Bengaluru, Karnataka, India Pepper Advantage India Private Limited Full time

    **COMPANY NAME**: Pepper Advantage India Private Limited **OFFICE ADDRESS***: Pepper Advantage India Private Limited, Vinay Arcade, 5th Floor, Door No 50, K. H. Road, Bangalore - 560027, Karnataka **JOB TITLE**: Resolution Agent **NO OF POSITIONS**: 10 **JOB DESCRIPTION** **ROLE & RESPONSIBILITIES** Reporting to the Regional/ Area Head/ State/ Cluster...

  • Head of Finance

    2 months ago

    Greater Bengaluru Area, India BLJ Tech Geeks Full time

    A) Revenue, Partner Sharing & Accounts Receivable (A/R): Ensure timely automated revenue computations, validations, publishing, and invoicing. Drive the A/R process, review outstanding receivables, and ensure timely collections. Provide periodic gross and net revenue insights, A/R status, and other required reports to management. Offer revenue forecasts...

  • Head of Finance

    2 months ago

    Greater Bengaluru Area, India BLJ Tech Geeks Full time

    A) Revenue, Partner Sharing & Accounts Receivable (A/R): Ensure timely automated revenue computations, validations, publishing, and invoicing. Drive the A/R process, review outstanding receivables, and ensure timely collections. Provide periodic gross and net revenue insights, A/R status, and other required reports to management. Offer revenue forecasts and...

  • Head of Corporate Affairs

    1 week ago

    Bengaluru, India Leading Client of Persolkelly Full time

    Are you a dynamic leader with a passion for building strong relationships and shaping the public image of a company? We’re seeking a strategic, results-driven Head of Corporate Affairs to lead our communications, government relations, and corporate social responsibility (CSR) efforts.Key Responsibilities:Lead government and regulatory relations, ensuring...

  • Customer Relationship Executive

    3 months ago

    Bengaluru, India Conneqt Business Solutions Full time

    **CRE - HDFC/IDFC/UBI/INDUSIND** Business Unit: Collections Department: Collections Edu Qualifications: Undergraduate (SSC or HSC) Preferred Grade: 1A Age group: above 18 years Designation: CRE Min. work experience: 0 - 2 years Preferred Industry/ sector: Auto(Commercial / Passenger Vehicles), **Agri Loans**, **Tractor Loans**, Banking (Personal...

  • Head of Corporate Affairs

    1 week ago

    Bengaluru, India Leading Client of Persolkelly Full time

    Are you a dynamic leader with a passion for building strong relationships and shaping the public image of a company? We’re seeking a strategic, results-driven Head of Corporate Affairs to lead our communications, government relations, and corporate social responsibility (CSR) efforts. Key Responsibilities: Lead government and regulatory relations,...

  • Business Head

    16 hours ago

    Kolkata metropolitan area, India Zest : The Next Level Full time

    Business Head for Zest Gyms (Zest TNL, Zest x CSC, Zest x CCFC, Zest x The Stadel) Job Responsibilities 1. Facility Management - equipment, organizing for repairs, premises, stationaries, pantry, office equipment, pest control. 2. Payments - Initiating and follow ups rental, electricity, trainers’ payout, AMC 3. Client Handling - Escalating and resolving...

  • Business Head

    1 day ago

    Kolkata metropolitan area, India Zest : The Next Level Full time

    Business Head for Zest Gyms (Zest TNL, Zest x CSC, Zest x CCFC, Zest x The Stadel)Job Responsibilities1. Facility Management - equipment, organizing for repairs, premises, stationaries, pantry, office equipment, pest control.2. Payments - Initiating and follow ups rental, electricity, trainers’ payout, AMC3. Client Handling - Escalating and resolving...

  • Head of Engineering

    3 weeks ago

    Bangalore Metropolitan Area, India iXie - A Gaming Division of Indium Software Full time

    Title: Head of Engineering Experience: 7 to 15 years Work Location: Bagmane Tech Park , BangaloreMode: WFOMandate Skills :-Proficiency in programming languages such as C++, C#, or Python.Extensive experience with game engines (e.g., Unity, Unreal Engine).Strong understanding of game development pipelines, tools, and processes.Must have strong experience in...

  • GM - Regional Service Head

    3 weeks ago

    Bengaluru, India Vodafone Idea Limited Full time

    Role title: Regional Service Head - (Inhouse & Outsourced Operations), Mobility & IoT, VIBS Function: Enterprise Band: M3 Department:Customer Service Reports to: Cluster Head – Customer Service, VIBS Dotted reports to: National Head – Customer Service – Mobility & IoT, VIBS Location: Bangalore Role purpose: To support & execute the...