Teleperformance | Process Trainer | bangalore

2 weeks ago


Bengaluru, India Teleperformance Full time
Process Trainer,Should have at least 2 yrs experience as trainer in BPO-(Domestic BPO)Should know Malayalam or Tamil, Kannada

Collaborate with managers to identify and assess company training needsUtilize data analytics to pinpoint areas requiring improvement and development.Design and implement an effective training curriculum that meets organizational needs.Develop training materials, including module summaries,Train and guide new employees to ensure a smooth onboarding process.Develop monitoring systems to ensure all employees are performing their job responsibilities as per training.



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