Team Lead
2 hours ago
Key Responsibilities:- Tele-Sales Team Management - Manage and lead a team of 15–20 outbound tele-sales executives - Ensure daily performance targets (logins, calls, conversions) are met and exceeded - Conduct regular team huddles, feedback sessions, and performance reviews OperationalMetrics Ownership :Monitor and drive KPIs including:- Attrition, Shrinkage, Occupancy, Login Hours - Productivity, Conversion %, AHT, Contractibility - Dialer utilization and lead penetration - Ensure 100% adherence to SOPs, quality parameters, and call hygieneStakeholder & SLA Management:- Act as a bridge between on-ground tele-sales teams and business stakeholders - Collaborate closely with Quality, HR, Training, and Product teams to drive performance - Own key SLAs linked to sales volumes, TATs, and lead utilization - Process Excellence& Escalation Handling - Identify workflow gaps and proactively implement process improvements - Resolve escalations and lead by example in high-pressure or volume surge environments - Support hiring, training, and team development initiativesWhat We’re Looking For:- 6–12 years of relevant experience in outbound tele-sales/inside sales - Minimum 3–5 years in a team lead / assistant manager capacity managing 15+ team members - Hands-on with sales CRMs, dialers (e.g., Ameyo, Exotel), Excel, and reporting tools - Strong understanding of operational levers and BPO/tele-sales metrics - Excellent communication, people management, and problem-solving skills
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Team Lead
4 weeks ago
New Delhi, India Voitekk Softsol Pvt Ltd Full timeCompany DescriptionVoitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined leading-edge...
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Team Lead
4 weeks ago
New Delhi, India Voitekk Softsol Pvt Ltd Full timeCompany Description Voitekk Softsol Pvt. Ltd. is a well-established business solutions company providing IT Infrastructure development and support, headset supplies, software development, Dialer software products, networking and telecom solutions, and Business Process Management (BPM/BPO). Since its inception in 2008, Voitekk Softsol has combined...
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Team Lead
2 weeks ago
New Delhi, India Valkyrie People Consulting Full timePosition: Team Lead – Remote RecruiterLocation: Remote (Work from Home)Company: Valkyrie People ConsultingEmployment Type: Full-timeAbout Us:Valkyrie People Consulting is a premier talent solutions partner, trusted by leading organizations across industries for high-impact hiring. We specialize in executive search, recruitment process outsourcing, and...
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Team Lead
5 days ago
New Delhi, India Azent Overseas Education Full timeTeam Lead Counselling- UKWe are looking to hire a Team Leader who has some team leading experience too. This role would entail you to lead a team of 6-8 members.JD is below:- Responsible for imparting end to end training to the counsellors on existing & new product initiatives & ensure accurate information is provided to the students. - Must have in-depth...
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Team Lead
3 days ago
New Delhi, India Tata Consultancy Services Full timeTata Consultancy Services is Hiring at @Pune location for a Team Lead RoleNote: Candidates with relevant experience in Team Leading for UK Insurance domain working in any process (L&P, Property & Casualty Insurance, etc)Please go through Norms and Eligibility criteria.Job Role:Associate & Team Lead Process : UK Insurance (L&P, Property & Casualty Insurance,...
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Team Lead
2 weeks ago
New Delhi, India Zensar Technologies Full timeZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECTDear Aspirant, Greetings from Zensar!!We are a technology consulting and services company with over 11,500 associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. We focus on conceptualizing, designing,...
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Team Lead
3 days ago
New Delhi, India Zensar Technologies Full timeZENSAR -TEAM LEAD | PROJECT MANAGER OPPORTUNITY FOR GEN AI PROJECTDear Aspirant, Greetings from Zensar!! We are a technology consulting and services company with over 11,500 associates in 33 global locations. More than 130 leading enterprises depend on our expertise to be more disruptive, agile, and competitive. We focus on conceptualizing, designing,...
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Team Lead
23 hours ago
New Delhi, India Tata Consultancy Services Full timeTata Consultancy Services is Hiring at @Pune location for a Team Lead RoleNote: Candidates with relevant experience in Team Leading for UK Insurance domain working in any process (L&P, Property & Casualty Insurance, etc)Please go through Norms and Eligibility criteria.Job Role: Associate & Team LeadProcess: UK Insurance (L&P, Property & Casualty Insurance,...
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Team Lead
2 weeks ago
New Delhi, India slice Full timeAbout the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We’re a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you’re passionate about leading teams, staying on top of regulatory...
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Team Lead
2 weeks ago
New Delhi, India slice Full timeAbout the TeamOur V- KYC team is at the forefront of secure and seamless digital onboarding at slice. We ensure every customer is verified swiftly, compliantly, and with a human touch. We're a team of problem-solvers and process-optimizers who thrive on precision, speed, and empathy. If you're passionate about leading teams, staying on top of regulatory...
