Implementation Specialist
Found in: Whatjobs IN C2 - 2 weeks ago
Company Overview
Lifesight is a fast-growing SaaS company focused on helping businesses leverage data & AI to improve customer acquisition and retention. We have a team of 130 serving 300+ customers across 5 offices in the US, Singapore, India, Australia, and the UK.
Our mission is to make it easy for non-technical marketers to leverage advanced data activation and marketing measurement tools that are powered by AI, to improve their performance and achieve their KPIs. Our product is being adopted rapidly globally and we need the best people onboard the team to accelerate our growth.
Position Overview
We are seeking an experienced professional to join Lifesight in our solutions and implementations team. In this role, you will be responsible for ensuring that our products meet the unique needs of our customers and overseeing the successful onboarding, solutioning and implementation of these solutions. You will also get the unique opportunity to evolve into a subject matter expert.
Most importantly, you will get the unique opportunity to work on an industry defining well-funded product and get to truly drive its adoption & success.
What You’ll Do
Interface with enterprise customers and understand their pain points and gaps in the current marketing, analytics and support stack
Work with product team and build subject matter expertise in Lifesight’s offerings
Solution for the unique growth needs of the customer
Implement Lifesight’s solutions & drive value recognition for the customer
Work closely with Customer Experience and Platform Engineering team to address all the production issues
Support sales and marketing initiatives to drive business success
You are perfect for the role if you have..
1-3 years of hands-on implementation / solutioning experience in Data Intensive B2B/SaaS applications
Experience in working with and managing team across multiple timezones
Experience / Good understanding of working with Google Tag Manager (client and server-side tagging)
Good working knowledge with Restful APIs, Graphql, SQL & Webhooks
Product mindset & good problem solving skills
Exceptional communication skills and attention to detail
Past Experience as a software engineer is an advantage
Good Java Script skills is an advantage
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