Assistant Manager- After Sales

4 weeks ago


Gurgaon, India Torishima Pumps India Pvt Ltd Full time
Job Responsibilities & Authorities:-
·       To Identify and establish new business
·       To plan & Execute Organisational sales visits
·       To get registered with customers (e- registration if required) and generate enquiries.
·       To establish a full understanding of customers requirements at all levels and to ensure that company is regarded as a preferred vendor / service provider to all accounts.
·       To Liaise with existing clients, THQ -Japan/AEG for spare prices and submit tenders
·       To convert offers into orders and complete documentation and other formalities pertaining to order.
·       To coordinate with procurement & service department to meet the delivery schedule of orders
·       To submit dispatch documents & collect payments, GST- forms and TDS certificates from Customers
·       To support in preparing tenders, proposals and quotations
·       To Provide pre-sales and post-sales support
·       To Negotiate contracts, terms and conditions
·       To Review cost and sales performance
·       To submit reports after sales visit and update about the status to RM and Management
·       Must be able to travel up to 60% of the time.
·       To Provide product education and advice to customers
·       To Attending trade exhibitions, conferences and meetings
·       To coordinate with Accounts department regarding accounts receivables and other forms and certificates (GST- forms and TDS certificates) receivables
·       To update service department regarding input details & orders expected and intimate about customer specific requirements to complete the jobs
·       To Ensure that sales targets are met.
Customer Responsibility: -
·       To have regular interaction with customers and provide latest update on Torishima activities and support to solve their problems and queries
·       To maintain good rapport with customers to generate enquiries and conversion of offers into orders and realization of payments.
Qualification:BE Mechanical
Work Experience:
·       Should have worked in Sales & Marketing of Engineering Industries, Having profound knowledge of After Sales & service market in Pumps and rotating equipment’s and handled customers in Power, Steel, Oil & Gas and Engineering Industries etc.
·       Knowledge of sales Activities- Generating enquiries, E- tendering system, negotiations, orders executions, payments collections etc.
·       A minimum work experience of 8-10 years in Pumps, Engineering & rotating equipments is required.
Competencies:
·       Strong technical knowledge & Sales skills
·       Sound judgement and good business sense
·       Teamworking ability
·       The ability to build relationships quickly and effectively
·       Analytical and problem-solving skills
·       Resilience and tenacity
·       Documentation skills
·       Complete knowledge of Microsoft word, Excel, PowerPoint presentation slides etc.
·       Awareness about EMS
·       To save Power/ Water with related to EMS
·       Ensure preparation of documentation for ISO audits.

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