Sales Force Administrator

4 weeks ago


Pune, India Pattern® Full time
  • Responsible for management of Salesforce platforms, overseeing architectural design, and providing architectural guidance for solution delivery projects
  • Own the training and development of SF end users to improve adoption allowing the business to fully leverage the Salesforce product suites
  • Providing technical guidance on architectural solutions within the Salesforce environment and third party software
  • Designing workflow automation with business owners
  • Lead Salesforce governance plan and product roadmap
  • Support configuration in Salesforce - including but not limited to creating custom objects, fields, validation/workflow rules, flows, data clean up, creating users, profiles, and roles
  • Develop Salesforce Org strategy to manage existing org across departments
  • Proactively coordinate with various stakeholders (domestically & internationally) to prioritize projects and communicate changes to those stakeholders
  • Fully own & manage the sales tech stack (supporting how it integrates with marketing tech), ensuring that we are getting the best return out of our investment, e.g. monitoring usage, managing integrations, etc.
  • Manage budget in conjunction with sales leadership
  • Provide technical and architectural leadership for SalesForce applications, platforms, middleware, 3rd party services, and databases
  • Identify and recommend third-party products/applications and determine when it is appropriate to enhance our Salesforce experience
  • Build and maintain territories to support a growing sales team; build efficiencies and automation into the account assignment for these territories
  • Build and maintain reporting that gives leadership full visibility into conversion across our funnel, including multi-touch attribution that will help to drive more intelligent investment decisions
  • Evaluate and integrate tools that support our sales enablement efforts
  • Partner with IT team in implementing process changes to ensure compliance with privacy policies, security audits and certifications
  • Build and maintain sales compensation plans; coordinate with Finance to provide reporting for these to all commissioned employees



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