Senior Manager-MICE Operations
4 weeks ago
Company Overview:
Benchmark Incentive and Leisure Travels Pvt Ltd is a leading travel company that specializes in providing MICE (Meetings, Incentives, Conferences, and Exhibitions) services to clients worldwide. We are seeking an experienced and results-driven Head of MICE Operations to lead our operational team and ensure the successful delivery of MICE events for our clients.
Job Summary:
The Head of MICE Operations is responsible for overseeing and managing the operational aspects of MICE events for Benchmark Incentive and Leisure Travels Pvt Ltd. This includes leading a team of MICE Operations Executives, developing and implementing strategic plans and initiatives, managing budgets and timelines, ensuring compliance with legal and regulatory requirements, building and maintaining relationships with clients and stakeholders, and continuously improving processes and procedures.
Key Responsibilities:
Develop and implement strategic plans and initiatives to ensure the effective and efficient delivery of MICE events & Travels.
Lead and manage a team of MICE Operations Executives and other staff, including setting goals and objectives, providing coaching and mentoring, and evaluating performance.
Oversee the planning, coordination, and execution of MICE events, including costing, managing budgets, timelines, logistics, and vendor relationships.
Ensure compliance with all relevant legal and regulatory requirements for MICE events, including health and safety regulations, data privacy laws, and other industry-specific regulations.
Build and maintain relationships with Destination Management Companies (DMCs) and vendors, clients, stakeholders, and industry partners, hotelier’s including attending industry events and conferences to stay up-to-date with industry trends and best practices.
Develop and implement standard operating procedures (SOPs) for MICE Operations, and continuously review and improve processes to ensure efficiency and effectiveness.
Collaborate with other departments, such as Sales and Marketing, to ensure alignment and coordination across the organization.
Identify and manage risks and issues related to MICE events/travels and develop contingency plans as necessary.
Ensure high levels of customer satisfaction and retention by providing excellent service to clients and stakeholders.
Qualifications:
Bachelor's or master's degree in hospitality management, business administration, tourism or a related field.
At least 5 and above years of experience in the International MICE operation, including event planning, tourism, and operations management.
Strong leadership, communication, and organizational skills.
Ability to work effectively under pressure and manage multiple priorities.
Experience in managing a team and leading organizational change initiatives is desirable.
In-depth knowledge of MICE industry trends, best practices, and technologies.
The Head of MICE Operations is a senior management position that requires a results-driven individual who is committed to delivering exceptional service to clients and stakeholders. This role is critical to the success of MICE events at Benchmark Incentive and Leisure Travels Pvt Ltd and requires an experienced and dynamic leader who can drive operational excellence and continuous improvement.
-
Senior Operations Manager
4 weeks ago
bangalore, India AAJ Enterprises Full timeJob titleSenior Operations ManagerReports toVP OperationsDuties and Responsibility· Operational MAVERICK:Plan and manage warehouse operations for multiple customers/products/industries in a shared facilityOverall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse settingManage and build robust and innovative...
-
Senior Operations Manager
3 days ago
bangalore, India AAJ Enterprises Full timeJob title Senior Operations Manager Reports to VP Operations Duties and Responsibility · Operational MAVERICK: Plan and manage warehouse operations for multiple customers/products/industries in a shared facility Overall end to end operational aspect of resource planning, demand and execution of fulfillment in warehouse setting Manage and build robust...
-
Assistant Sales Manager
1 week ago
Bangalore, India Hub Work Full timeJob purpose Achieving Budgeted revenue, ARR, & room nights. Managing all Group bookings from Corporates and Travel Agents Meeting and developing a business relationship with all Corporate. Duties and responsibilities Maintains quality service by establishing and enforcing organization standards. Must act as a bridge between the company and its clients ...
-
Assistant Sales Manager
1 week ago
Bangalore, India Hub Work Full timeJob purpose Achieving Budgeted revenue, ARR, & room nights. Managing all Group bookings from Corporates and Travel Agents Meeting and developing a business relationship with all Corporate. Duties and responsibilities Maintains quality service by establishing and enforcing organization standards. Must act as a bridge between the company and its clients ...
-
Senior Manager/ Manager
2 weeks ago
bangalore, India Aster DM Healthcare Full timeMHA with 10+ Years of Healthcare Experience• Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept.• Align dept. responsibilities to meet the strategic goals and interests of the organization.• To clearly define responsibilities, processes, delegations and decision-making powers; and fully comply with...
-
Senior Manager/ Manager
2 weeks ago
bangalore, India Aster DM Healthcare Full timeMHA with 10+ Years of Healthcare Experience • Undertake the development, implementation, monitoring and reporting of the Operational plans for the dept. • Align dept. responsibilities to meet the strategic goals and interests of the organization. • To clearly define responsibilities, processes, delegations and decision-making powers; and fully comply...
-
Senior Manager
5 days ago
bangalore, India Razorpay Full timeRazorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for...
-
Operation Manager
4 weeks ago
bangalore, India White Force Full timeJob Description: Key Responsibilities: Team Leadership: Lead and manage a team of operational staff.Provide guidance, support, and coaching to team members.Foster a positive and collaborative work environment. Operational Planning: Develop and implement operational strategies to optimize efficiency and meet organizational goals.Create and execute...
-
Vice President
4 weeks ago
bangalore, India Renard International Hospitality Search Consultants Full timeVice President - Sales and MarketingBANGALORE based Hotels and Resorts Grouphas a vacancy for a Vice President Sales and Marketing The 5 Star Hotel/Resort Group has 6 operating units and are developing several units in South of India.The candidate must have at least 10/12 years experience in dales and marketing in a Five star Luxury Hotel or a Cluster role...
-
Senior IT Manager
2 hours ago
bangalore, India GoWin Full timeJob Title : Senior IT Manager Experience : 10 to 15+ Years Location : Bangalore Job Type : Full-Time Job Brief We are seeking a dynamic and experienced Senior IT Manager with complete hands-on Server management especially Azure Cloud management to join one of our prestigious client’s team in Bangalore. As a Senior IT Manager, you will be...
-
Head Of Sales
6 days ago
Bangalore, India Hub Work Full timeDuties and responsibilities Maintains quality service by establishing and enforcing organization standards. Must act as a bridge between the company and its clients Adhering to all policies of The Tamara and briefing corporates about it Make sure the payments been collected at the time of booking. Develop Business for TTC, TTK, OBT, and other hotels of...
-
Head Of Sales
6 days ago
Bangalore, India Hub Work Full timeDuties and responsibilities Maintains quality service by establishing and enforcing organization standards. Must act as a bridge between the company and its clients Adhering to all policies of The Tamara and briefing corporates about it Make sure the payments been collected at the time of booking. Develop Business for TTC, TTK, OBT, and other hotels of...
-
ManagerSenior Manager
4 weeks ago
bangalore, India EvolveMinds Full timeJ ob Title:Manager/Senior Manager HR Operations andPayroll Location: Bangalore India AboutUs: We are a dynamic startup based inBangalore driven by innovation and committed to creating a positiveimpact in the industry. As we continue to grow rapidly we areseeking a seasoned HR professional to join our team as aManager/Senior Manager HR Operations...
-
Senior Manager- IT Auditor
3 weeks ago
bangalore, India Cognizant Full timeOverview : Global Internal Audit We are seeking a hardworking IT Internal Audit Senior Manager to join our growing team at Cognizant! Our strength is built on our ability to work together. Our diverse set of backgrounds offer a wide range of perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us...
-
Senior Product Manager
7 days ago
bangalore, India Intuit Full timeSenior Product ManagerOverviewJoin Intuit as a Senior Product Manager on the Practice Workforce Operations team, supporting Customer Success. Intuit's Customer Success team is transforming the industry with a suite of high-touch professional services powered by data-driven, technology-led operations and a distributed professional workforce.We are seeking an...
-
Senior Cyber Security Operations Manager
2 weeks ago
Bangalore/Hyderabad, Karnataka, India Swift Strategic Staff Solutions INC Full timePosition Overview:We are seeking a Senior Cybersecurity Operations Manager to lead our cybersecurity team in safeguarding our organization's assets, data, and systems against cyber threats. The ideal candidate will have a strong background in information security, extensive experience in managing security operations, and a proven track record of...
-
Senior Cyber Security Operations Manager
2 weeks ago
Bangalore/Hyderabad, India Swift Strategic Staff Solutions INC Full timePosition Overview:We are seeking a Senior Cybersecurity Operations Manager to lead our cybersecurity team in safeguarding our organization's assets, data, and systems against cyber threats. The ideal candidate will have a strong background in information security, extensive experience in managing security operations, and a proven track record of...
-
Senior Manager
4 weeks ago
bangalore, India Razorpay Full timeRazorpay was founded by and Harshil Mathur in . Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses...
-
Manager - HR Operations [T500-11427]
1 week ago
bangalore, India ANSR Full timeSummary:We are seeing an enthusiastic Human Resources (HR) Manager to implement a variety of human resource programs. Important functions such as onboarding, payroll, labour law compliance etc. are part of the role.If you are looking to build your career in HR, this is the place to be. Due to the diversity of responsibilities of the role, the ideal candidate...
-
Operations Manager, Network Losses
4 weeks ago
bangalore, India ATSPL - Karnataka Full timeOperations Manager – Network LossesAmazon is looking for a motivated individual for the profile of Program Manager for its Network Loss team.The role is a part of the India Ops under the Middle Mile Network Losses Program.Key job responsibilities-Deep dive and analyze key business performance metrics, identify gaps, create plans to mitigate and drive to...