Customer Support Executive
2 weeks ago
Job Summary
As a Customer Support Executive at MetaShot, you will be responsible for delivering exceptional customer service and resolving inquiries and issues. Your primary objective will be to ensure customer satisfaction by providing timely and accurate assistance. This role requires excellent communication skills, problem-solving abilities, and a strong customer-centric approach.
This is a blended process opening.
Responsibilities:
- Answer incoming customer queries and respond to e-mails and social media platforms while conducting yourself in a professional and friendly manner.
- Identify and escalate complex or unresolved cases to the appropriate department or direct manager.
- Continuously update your knowledge of MetaShot's products and promotions to effectively address customer inquiries. Follow company policies and procedures to handle customer complaints, returns, and exchanges.
- Actively engage and participate in offline community events or meetings as appropriate and when required.
What we are looking for:
- Minimum 1 years of experience in a similar role.
- Good knowledge and use of Microsoft Office, especially MS Excel
- Excellent verbal and written communication skills in English, Hindi and one regional language
- Prior experience in a customer service or call centre role preferred
- Strong problem-solving skills and ability to think quickly on your feet.
- Active listening skills to understand customer needs and provide accurate solutions.
- Patience, empathy, and a customer-centric mind-set
- Ability to handle high call volumes and work efficiently under pressure.
-
Customer Support Executive
6 days ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description Are you ready to kickstart your career in an International Voice Process Join us and take the opportunity to work with global customers from the U.S., UK, Canada, and Australia! ? About the Role: You’ll handle customer calls, provide product/service support, and offer technical solutions to resolve their queries. ✨ What We’re...
-
Customer Support Executive
7 days ago
Bengaluru, India STARTEK Aegis Customer Support Services Pvt. Ltd Full timeWork from Office - Qualification: Any Graduate - Experience: - 1 Year - 6 Days working - Rotational Shifts : (8 am - 8 pm) /9 hrs 1 Rotational Off - Work from Office - Salary CTC: Upto 25,000/- per month* - Quarterly Bonus: 3,744 **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Commuter assistance - Provident Fund Schedule: -...
-
Bengaluru, India 247 Customer Private Limited Full timeJob Description ? Join the Global Team at [24]7.ai! Role: International Customer Support (Voice/Blended) Location: Bengaluru, Kadubeesanahalli Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only ? What You’ll Do: As an International Customer Support Executive, you will: - Handle customer calls from different countries,...
-
▷ (15h Left) International customer support
6 days ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description An International Voice is a job where the executives are assigned to handle the calls from customers in different countries, particularly the U.S, Australia etc. These jobs include product and service support or technical support in which the customer is calling to solve an issue. Skills Required: Excellent Verbal and Written Communication...
-
Customer Support
2 weeks ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name : Altruist Technology Designation: - Customer Support (Semi Voice Process) Languages: English + Hindi or Tamil or Telugu Experienced should be in BPO Company Salary: - 25K CTC Location: - Kudlu Gate,Krishna Reddy Industrial Area,Hosapalaya ,Muneshwara Nagar ,Bengaluru -560068 **Salary**: ₹25,000.00 per month Schedule: - Day...
-
Bengaluru, India 247 Customer Private Limited Full timeJob Description Position: International Non voice Customer Support Mode: Work from Office Shift: Rotational Night Shift (2 rotational week offs) Salary: starting 2.7 LPA to 3.8LPA Roles and Responsibilities - Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns. - - Handle multiple...
-
Customer Care Executive
6 days ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description ? Join the Team at [24]7.ai as a Customer Care Executive! Location: Bengaluru, India Shift: Night Shifts (US/Australian) Work Mode: Work from Office ? Role Overview: - Position: Customer Care Executive - Responsibilities: - Handle inbound and outbound calls. - Engage with existing and prospective customers to gather information. -...
-
Bengaluru, Karnataka, India 247 Customer Private Limited Full timeJob DescriptionPosition: International Non voice Customer SupportMode: Work from OfficeShift: Rotational Night Shift (2 rotational week offs)Salary: starting 2.7 LPA to 3.8LPARoles and Responsibilities- Provide exceptional customer support through email, chat, and non-voice processes to resolve customer queries and concerns.- - Handle multiple chats...
-
▷ Urgent! US Voice Process
6 days ago
Bengaluru, India 247 Customer Private Limited Full timeJob Description ? Exciting Career Opportunity at [24]7.ai! Role: International Voice/Non-Voice Executive Location: Bangalore, KA, IN Shift: Rotational and Night Shifts (US/Australian) – Work from Office Only ? Role Highlights: - Interact with international customers via calls or chat. - Provide product, service, and technical support to resolve...
-
Customer Support
7 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Identify and assess customers’ needs to achieve satisfaction Pay: ₹12,000.00 -...
