Desktop Support Specialist

2 weeks ago


mumbai, India Teladoc Health Full time
Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere to live their healthiest lives.
Summary of Position:
Teladoc Health is hiring a Desktop Support Specialist Under the direction of the IT Manager, the desktop support specialist will provide technical and troubleshooting support to employees in need of assistance with their computer hardware or software.
Work Schedule: Wednesday to Sunday - 9 AM to 6 PM IST
Work Mode: Hybrid (Wednesday & Thursday in office)
Essential Duties and Responsibilities
PC/Mac configuration, general network operating systems and network topologies/protocols - MUST
Windows operating systems and Microsoft Office products - MUST
Mac OS - MUST
Active Directory user administration
Remote access technologies (VPN, SSO)
Automated application deployment (a plus
Provide Desktop support and problem solving to end-users
Tracking of hardware and software additions/changes
Create / Update FAQ’s and other technical documentation
Participate in creation and editing of IT Support Standard Operating Procedures
Provide escalation support for Helpdesk Technicians
Set up, support, and maintain in-house/remote computer systems, desktops, laptops, mobile devices and peripherals.
Qualifications Expected for Position
Bachelor’s degree in a STEM field required (years of relevant work experience may be substituted).
1-3 years’ experience working within a Help Desk, Call Center or NOC environment.
Understanding of IT Ticketing Systems.
Able to work independently as well as in a team.
Excellent customer service, organizational and prioritizing skills.

  • Mumbai, India Teladoc Health Full time

    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...


  • mumbai, India Teladoc Health Full time

    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...


  • Mumbai, India Teladoc Health Full time

    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...


  • Mumbai, India Teladoc Health Full time

    Teladoc Health is a global, whole person care company made up of a diverse community of people dedicated to transforming the healthcare experience. As an employee, you’re empowered to show up every day as your most authentic self and be a part of something bigger – thriving both personally and professionally. Together, let’s empower people everywhere...

  • Desktop Support

    4 weeks ago


    Mumbai, India ICCS Full time

    ICCS is looking for Desktop Support for Mumbai Location, Job description is given below:Position: Desktop SupportLocation: MumbaiExperience: 1- 3YearsNotice Period: Immediate - 15 DaysRoles and ResponsibilitiesSr. Desktop Engineers at least have 1-3 Years of Desktop Support ExperienceResolve system malfunctions, and provide technical informationInstallation,...

  • Desktop Support

    1 month ago


    Mumbai, India ICCS Full time

    ICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and provide...

  • Desktop Support

    1 month ago


    mumbai, India ICCS Full time

    ICCS is looking for Desktop Support for Mumbai Location, Job description is given below: Position: Desktop Support Location: Mumbai Experience: 1- 3Years Notice Period: Immediate - 15 Days Roles and Responsibilities Sr. Desktop Engineers at least have 1-3 Years of Desktop Support Experience Resolve system malfunctions, and...


  • Mumbai, India Iron Systems Full time

    Job Title:Desktop EUC Support Specialist (Multiple Openings L1, L2, L3)-BOM003Job Type:ContractLocation:India-Mumbai, MHSalary:Competitive salaryResponsibilities:Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution.Manage IMAC and desk side support services.Manage hard and soft break fix services for laptops and...

  • Desktop Support

    1 month ago


    Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...

  • Desktop Support

    1 month ago


    Mumbai, India Total IT Global Full time

    **Roles & responsibilities**: Desktop Technician will provide day to day local **Functions include**: - Windows 7-10, Microsoft Active Directory, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. - Excellent communication relationship-building and internal customer service skills -...

  • Desktop Support

    4 weeks ago


    Navi Mumbai, India Renovision Automation Services Pvt. Ltd Full time

    Provide Technical Support for Desktop, Louts client and MS office products. - Providing them FAQs based on the call trends - Troubleshoot desktop operating system problems - Install/configure desktop O/S & Applications - Configure & update Antivirus software - Patch management for desktops - ensure critical patches are updated on schedule - Providing...

  • L2 Desktop Support

    1 month ago


    Mumbai, Maharashtra, India Three Ess Computer Services (I) Pvt. Ltd. Full time

    Role and Responsibilities. 1) Specialist in supporting of end users. 2) Good Technical knowledge in Windows products. and desktop. 3) Responsible for executive support, including the advanced technological/executive needs of corporate customers. 4) Basic skill in the use of Office 365 Software 5) Knowledge in installation of Seqrite or Kaspersky...

  • Desktop Support

    1 month ago


    Mumbai, India Total IT Global Full time

    Desktop Technician will provide day to day local **Required Technical Skills**: - **Ticketing Systems - ServiceNow / ITSM/ CA, PC Building using SCCM, Active Directory, GP Update, Re-imaging of Laptops, Bitlocker, Network Printers, Networking** ,**Installations & Troubleshooting.** **Functions include**: - Windows 7-10, Microsoft Active Directory, MS...

  • Desktop Support

    4 weeks ago


    Andheri, Mumbai, Maharashtra, India SS Technologies Full time

    Job Description - **Desktop Engineer L1/L2** Experience: 1-3 Years Job Responsibility: - 0-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and installing new software and update each of them. - Good experience for managing desktops / Laptops / Network Printers etc. - Configure and install local network...


  • Mumbai, India Texona It Services Full time

    **Expriance Required**: Minimum of 2 yrs ❖ **Location**: Mumbai / Nagpur ❖ **No. of Opening**: 04 ❖ **Opening Posted**: 3 Days Before Greetings from Texona IT Services! We are having immediate opening for Desktop Support Executive Position for mumbai Location. **Job Details**: Responsible for monitoring, operating, managing, troubleshooting...


  • Mumbai, India Axiom Technologies Full time

    We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. **IT Skills and Experience** - Desired Experience: - Computer...


  • Mumbai, India Cinépolis Full time

    I am working at cinepolis as a IT associate and desktop support IT and network Engineer Roll and Responsibility Check system releted issue OS and hardware releted issue network issue network printer and troubleshooting and other work.... **Salary**: ₹28,000.00 - ₹350,000.00 per month **Benefits**: - Food provided - Health insurance - Provident...

  • IT Executive

    4 weeks ago


    Mumbai, India Zycus Full time

    **Zycus is hiring IT- Executive for our ITIS team for Mumbai/ Bangalore location. **The position reports into the Operations Specialist - ITIS The primary job responsibilities include: Â- Installation, configuration, diagnosis and resolution of technical issues related to all technology peripherals viz. desktops, thin clients, laptop, printers and...


  • Mumbai, Maharashtra, India BirlaSoft Full time

    Country/Region: IN- Requisition ID: 9700- Work Model: - Position Type: - Salary Range: - Location: INDIA - MUMBAI - BIRLASOFT OFFICE**Title**:Desktop Support - Worli**: - Description: - **JD**: **Skill: Desktop Support resources** Handling tickets which are required onsite support - Responding to client support requests. - Contacting clients to find out...


  • Mumbai, India Team Computers Pvt Ltd Full time

    Payroll Company: Team Computers Client organization: LIC Designation: Desktop support Engineer / Trainee **Location**:Thane** **"Salary: upto 10K Monthly CTC ( Not in Hand)"** **Experience: 0 to 1 years** **Interview Round: Telephonic** **Skills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.** **Job description** **Roles and...