Desktop Support Trainee
2 months ago
Payroll Company: Team Computers
Client organization: LIC
Designation: Desktop support Engineer / Trainee
**Location**:Thane**
**"Salary: upto 10K Monthly CTC ( Not in Hand)"**
**Experience: 0 to 1 years**
**Interview Round: Telephonic**
**Skills Required: Hardware & Software troubleshooting, LAN, WAN Configuration.**
**Job description**
**Roles and Responsibilities**
- Proven work experience as a Desktop Support Engineer, Technical Support Engineer, or similar role
- Address user tickets regarding hardware, software, and networking
- Ask targeted questions to diagnose problems.
- Conduct remote troubleshooting.
- Direct unresolved issues to the next level of support personnel
- Working knowledge of office automation products and computer peripherals, like printers and scanners
- Knowledge of network security practices and anti-virus programs
- Ability to perform remote troubleshooting and provide clear instructions
- Create SoPs & K-Base.
- Excellent problem-solving and multitasking skills
- Customer-oriented attitude
**Salary**: ₹8,086.00 - ₹12,000.00 per month
**Benefits**:
- Commuter assistance
Day range:
- Monday to Friday
Shift:
- Day shift
**Speak with the employer**
+91 8448181622
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