RMA Service Coordinator

4 weeks ago

Hyderabad, India Fortune Marketing Pvt. Ltd Full time

Job Overview
We are seeking a dedicated and organized Service Coordinator to join our healthcare team. The ideal candidate will play a crucial role in facilitating patient care and ensuring smooth operations within our medical facility. This position requires a strong background in medical administrative support, excellent communication skills, and the ability to work effectively in a fast-paced environment. The Service Coordinator will be responsible for coordinating patient services, managing intake processes, and supporting clinical staff in delivering high-quality care.

Responsibilities

  • Coordinate patient services across various departments including dermatology, urgent care, and outpatient clinics.
  • Manage the intake process for new patients, including gathering medical history and vital signs.
  • Provide administrative support by maintaining accurate patient records in EHR systems and ensuring compliance with medical terminology standards.
  • Assist with medication administration and monitor patient care activities in both inpatient and outpatient settings.
  • Collaborate with healthcare professionals to facilitate effective communication regarding patient needs and treatment plans.
  • Utilize knowledge of ICD coding, anatomy, physiology, and medical-surgical practices to assist in patient assessments.
  • Support emergency medicine initiatives by coordinating services for patients requiring urgent attention at Level I and Level II trauma centers.
  • Ensure a positive patient experience by providing exceptional service and addressing any concerns promptly.

Qualifications

  • Previous experience in a healthcare setting is preferred; familiarity with hospital medicine and clinic experience is a plus.
  • Knowledge of basic life support protocols and vital signs assessment is essential.
  • Proficiency in EHR systems and understanding of medical terminology is required.
  • Experience working with diverse patient populations including geriatrics, pediatrics (PICU), and those requiring OR services is advantageous.
  • Strong organizational skills with the ability to multitask effectively in a dynamic environment.
  • Excellent interpersonal skills to foster positive relationships with patients, families, and healthcare teams.
  • A commitment to delivering high-quality patient care while adhering to safety protocols. Join our team as a Service Coordinator where you can make a meaningful impact on patient lives while advancing your career in the healthcare field

Job Type: Full-time

Pay: ₹20, ₹350,000.00 per month

Work Location: In person

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