Business Operations Manager
5 hours ago
About the Role We are seeking a high-performance Business Operations Manager to help scale our India operations and streamline workflows for our US residential solar company. The right candidate will bring a B2C or D2C background (ideally in residential solar, renewables, or another fast-growth consumer business) and be obsessed with speed, execution, and efficiency. This role is about building structure fast — tightening processes, mapping systems, and creating SOPs that let us move quicker than the competition. You’ll work directly with the CEO to design and enforce workflows, align cross-department handoffs, and help turn strategy into execution across both India and US teams. Key Responsibilities Scale & Speed Build out and optimize the India office to support rapid growth of US operations. Identify slow points and implement faster, cleaner workflows. Drive a culture of urgency and accountability across teams. Process & Workflow Design Map out processes for sales, operations, finance, installs, and customer lifecycle. Develop SOPs that make complex processes simple, repeatable, and fast. Ensure execution speed without sacrificing quality or compliance. Visualization & Systems Create org maps, pipeline flows, and system diagrams that teams can follow at a glance. Use tools (Lucidchart, Notion, Draw.io, etc.) to bring clarity and alignment. Cross-Department Execution Align India + US operations to ensure seamless handoffs (sales → ops → finance → installs). Hold department heads accountable for KPIs and timelines. Support leadership in turning strategic ideas into day-to-day execution. Team & Vendor Management Oversee a small team of specialists and coordinate with US leaders. Manage outsourced partners, freelancers, and vendors to deliver on time. Who We’re Looking For A builder + operator who thrives in fast-moving environments. Someone with a consumer-first mindset who understands how speed drives results in B2C. A visual and structured thinker who can simplify complexity. Preferred: MBA or Postgraduate degree in Business Administration, Operations Management, or Strategy. Alternate Fit: Bachelor’s in Engineering, Business, or related fields with significant operations/scale-up experience . Requirements Required Skills & Background B2C or D2C operations experience — ideally in residential solar, renewables, or another fast-paced consumer business. Proven ability to build SOPs, workflows, and systems that accelerate business performance. Strong background in process optimization, scaling, and operational excellence. Highly visual communicator able to design org maps, flows, and system frameworks. Comfortable leading across US + India time zones with clear, proactive communication. Track record of speed-focused execution in a scaling environment. Benefits Competitive Salary (INR) aligned with market standards and experience. Performance-based appraisals for achieving growth and operational targets. Career growth & leadership exposure – direct collaboration with the CEO and US leadership team. Cross-border experience – work closely with US operations and gain international exposure. Learning & development support – opportunity to work on SOP design, scaling strategies, and process optimization in a high-growth environment. Collaborative work culture – fast-paced, startup-like environment where your ideas are heard and implemented. Long-term opportunity to grow with a company at the forefront of renewable energy.
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