CRM & Tech Support Administrator

1 month ago

gurugram, India David Kennedy Recruitment Full time

David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe. We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client. Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.


David Kennedy Recruitment is working with a young financial/FX company led by a management team with over 20 years of experience. Their mission is to simplify trading complexities and deliver excellence to clients across multiple continents and countries. 
Position: CRM & Tech Support Administrator

Location: Remote from anywhere in the world

Employment type: Service Agreement/Self-employment (no Employment contract option available)

Remuneration: Fixed monthly payment
RESPONSIBILITIES:

  • Manage and maintain the company's CRM system, ensuring optimal functionality and data integrity
  • Configure and customize system settings based on user needs and business requirements
  • Create and maintain user profiles and manage access permissions
  • Generate reports and analyze data to provide insights into client behavior and trends
  • Provide ongoing training and support to users on CRM functionalities
  • Provide prompt and courteous technical support to clients, troubleshooting and resolving issues related to the trading platform, account management, and other functionalities
  • Communicate effectively with clients to understand their issues and provide clear
    solutions
  • Document and escalate complex issues to the appropriate technical team members
  • Maintain and update knowledge base articles and FAQs
  • Stay up-to-date on company products and services

 

REQUIREMENTS:

  • Minimum 1+ year of experience as a CRM administrator or similar role
  • Prior experience in the CFDs/FX/iGaming or similar sector and field is a necessity
  • Excellent command of English language
  • Demonstrated proficiency with a leading CRM platform (e.g., Salesforce, HubSpot)
  • Strong understanding of CRM best practices and data management principles
  • Strong understanding of computers and basic troubleshooting techniques
  • Excellent organizational and communication skills

 

OFFER:

  • Competitive remuneration
  • An opportunity to build a company and grow in it
  • Private medical insurance
  • The freedom and flexibility of fully remote work
  • Collaborative and supportive team environment

  • CRM Technical Lead

    1 week ago

    Gurugram, India Hewlett Packard Enterprise Full time

    Job Description: HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to...

  • CRM Technical Lead

    1 week ago

    Gurugram, India Hewlett Packard Enterprise Full time

    Job Description: HPE Services is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers’ outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today’s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to...

  • Advance CRM Product Manager

    3 weeks ago

    Gurugram, India Kia India Full time

    Job Responsibilities- Advance CRM Product Manager Align & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements. Administers and configures the CRM system to fit the organization's needs Well verse with Automobile Dealer Operation Structure Creates reports and dashboards to analyze customer...

  • Advance CRM Product Manager

    3 weeks ago

    Gurugram, India Kia India Full time

    Job Responsibilities- Advance CRM Product ManagerAlign & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements.Administers and configures the CRM system to fit the organization's needsWell verse with Automobile Dealer Operation StructureCreates reports and dashboards to analyze customer...

  • Advance CRM Product Manager

    3 weeks ago

    Gurugram, India Kia India Full time

    Job Responsibilities- Advance CRM Product ManagerAlign & gather business requirements from Kia India stakeholders related to CRM digital platforms & related process improvements.Administers and configures the CRM system to fit the organization's needsWell verse with Automobile Dealer Operation StructureCreates reports and dashboards to analyze customer...

  • C++ Senior Tech Lead

    3 days ago

    Gurugram, India BLJ Tech Geeks Full time

    Work from Office - 5 DaysJob descriptionThis is a full-time role for a C++ Tech Lead to work on our trading technology.The C++ Lead will be responsible for writing efficient C++ code and optimizing performanceAdditionally, the developer will be responsible for supporting the development of our trading applications and infrastructure software, as well as...

  • C++ Senior Tech Lead

    3 days ago

    gurugram, India BLJ Tech Geeks Full time

    Work from Office - 5 Days Job description This is a full-time role for a C++ Tech Lead to work on our trading technology. The C++ Lead will be responsible for writing efficient C++ code and optimizing performance Additionally, the developer will be responsible for supporting the development of our trading applications and infrastructure software, as well as...

  • C++ Senior Tech Lead

    3 days ago

    Gurugram, India BLJ Tech Geeks Full time

    Work from Office - 5 DaysJob descriptionThis is a full-time role for a C++ Tech Lead to work on our trading technology.The C++ Lead will be responsible for writing efficient C++ code and optimizing performanceAdditionally, the developer will be responsible for supporting the development of our trading applications and infrastructure software, as well as...

  • CRM - Gurugram

    5 days ago

    gurugram, India White Force Full time

    Job Description: WEBSITES -  | | Dear Candidate As per discussion over phone call following information are given below : Position: CRM Location: Sector 48 Gurgaon iris tech park , well done building.Salary: Good hike in current CTCQualification: Any GraduateJob Type: Full time, PermanentWork mode: Work from Office About Company: Anveya is...

  • HubSpot Administrator

    3 weeks ago

    Gurugram, India Inizio Engage XD Full time

    We are seeking a highly skilled and organized individual to join our team as a HubSpot Administrator. In this role, you will be responsible for managing and optimizing our HubSpot instance to streamline our marketing, sales, and customer service operations. The ideal candidate will have extensive experience with HubSpot and a proven track record of...

  • HubSpot Administrator

    2 weeks ago

    gurugram, India Inizio Engage XD Full time

    We are seeking a highly skilled and organized individual to join our team as a HubSpot Administrator. In this role, you will be responsible for managing and optimizing our HubSpot instance to streamline our marketing, sales, and customer service operations. The ideal candidate will have extensive experience with HubSpot and a proven track record of...

  • CRM Head

    2 weeks ago

    Gurugram, India Reinforcement Consultants Full time

    Responsibilities:Develop and implement customer relationship strategies to drive business growth and enhance customer loyalty.Oversee the design and execution of personalized customer journeys to optimize customer lifetime value.Utilize data-driven insights to segment customers and tailor communications and offerings accordingly.Lead the CRM team in...

  • Tech Sourcing Specialist

    1 month ago

    Gurugram, India MongoDB Full time

    We’re looking for a Technology Talent Sourcer who can partner with Recruiters and Hiring Managers to develop strategies to find candidates for our technology teams in the APAC region. You will be working to find creative ways of surfacing top talent and activating passive candidates through a highly engaged approach.We are looking to speak to candidates...

  • Tech Sourcing Specialist

    4 weeks ago

    gurugram, India MongoDB Full time

    We’re looking for a Technology Talent Sourcer who can partner with Recruiters and Hiring Managers to develop strategies to find candidates for our technology teams in the APAC region. You will be working to find creative ways of surfacing top talent and activating passive candidates through a highly engaged approach. We are looking to speak to candidates...

  • System Administrator

    1 month ago

    Gurugram, Haryana, India BLJ Tech Geeks Full time

    **Job Description: - ** l We are looking for a dedicated System Administrator to join our team bringing with them progressive experience in systems administration. You will work closely with the business teams to understand their requirements and create solutions to streamline their processes. **Responsibilities**: l Maintain the ESXi and AWS lab...

  • Talent Acquisition Specialist- Tech

    3 weeks ago

    gurugram, India Zyvka Full time

    Location Gurgaon (WFOJMD Galleria Sector47) Experience 6 months 2years Budget34LPA IndustryMust be from Recruitmentconsultancy Immediatejoiners Musthave skills Have worked on multiple technical hirings fromscreening to scheduling. Good communication skills. Have worked onJunior levelMid level Leadershiphiring. Overview: TheTalent Acquisition Specialist Tech...

  • Talent Acquisition Specialist- Tech

    1 month ago

    Gurugram, India Zyvka Full time

    Location Gurgaon (WFOJMD Galleria Sector47)Experience6 months 2yearsBudget34LPAIndustryMust be from RecruitmentconsultancyImmediatejoinersMusthave skills Have worked on multiple technical hirings fromscreening to scheduling. Good communication skills. Have worked onJunior levelMid level Leadershiphiring.Overview:TheTalent Acquisition Specialist Tech plays a...

  • Tech Lead

    5 days ago

    gurugram, India Virtusa Full time

    Tech Lead - CREQ186452 Description PowershellExpert level PowerShell scripting knowledge and experience of handling several process automation projects working with a large organizationStrong knowledge of using API`s specifically graph API.Experience in C#, .Net to support infrastructure automations for hybrid environment.Mandatory SkillPowerShell...

  • Tech Lead

    1 month ago

    Gurugram, India Virtusa Full time

    Tech Lead - CREQ186452 Description Powershell Expert level PowerShell scripting knowledge and experience of handling several process automation projects working with a large organization Strong knowledge of using API`s specifically graph API. Experience in C#, .Net to support infrastructure automations for hybrid environment. Mandatory Skill ...

  • Tech support executive

    2 days ago

    Gurugram, India FieldAssist Full time

    We are looking to hire a Technical Support Executive to help coordinate and execute technical interfaces between FieldAssist and its Partners. You will be responsible for managing a group of FieldAssist Support Analysts in order to assist the team and our clients in resolving technical and application-related inquiries regarding FieldAssist software...