Digital Solution Advisor

1 day ago


Hyderabad, India HighRadius Full time

Job Summary:The Digital Solution Advisor is a part of the front-end sales/ account management team atHighRadius and works closely with the Account Executive (AE) in day-to-day interactions withthe prospect/ customer. The DSA will carry a Sales quota target and the primary responsibility isto engage with the customers on existing solutions and accelerate deals through the salespipeline across the various sales stages to closure. HighRadius follows a “Two-in-a-Box” modelwhere DSA and an Account Executive (AE) are involved in every interaction with a prospect/customer.The different stages of such a process usually include:- Initial connect and prospecting- Understanding prospect business needs and requirements- Creating and demonstrating value of HighRadius products to prospects using Business- Cases/ ROI models- Aligning with various stakeholders in the prospect’s organization- Preparing and reviewing contracts- Renewal of contracts- Proactive churn risk management- Escalation Management- Negotiation and closing the deal/ opportunityKey Responsibilities:- Work along with the AE to move deals/ opportunities through the pipeline.- Interact with the prospect/ customer on a day-to-day basis- Requirement gathering and Customer qualification via a systematic analysis of customer- business- Product demonstration to Finance department of Fortune 1,000 companies (CXO, VP,- Director Level audience)- Develop a detailed Cost Benefit ROI/ Business Case model- Strategize/ develop a plan to take on the competition and take deals/ opportunities to- successful closure- Churn management - maximize customer satisfaction- Analyze customer tickets and coordinate with respective departments (support, product,- etc.) to be sure we are closing tickets and ensuring high customer satisfaction- Proactively manage customers to minimize churnSkills & Experience Needed:- Prior Sales/Business Development/Pre-Sales/ Consulting experience/ Customer Success- Hands-on working experience with ERP software’s and/or cloud computing knowledge is- an advantage- 3- 8 Years of experience is preferred- Experience in working with North American or European customers in a consultative sales- role would be an advantage- Prior Accounts Receivable knowledge would be an advantage Highly Organized and- Self Motivated- Possesses excellent communication and presentation skills- Comfortable interacting with CXO level employees of Fortune 1,000 companies- Excellent at teamwork and ability to work in a distributed delivery environment- Possesses and demonstrates high integrity and credibility as perceived by all those with- whom they will work- Strong intellect coupled with proficient commercial instincts- Unwavering focus on results/targetWhat You’ll Get:● Competitive salary.● Fun-filled work culture ( Equal employment opportunities.● Opportunity to build with a pre-IPO Global SaaS Centaur



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