People Ops Coordinator

4 weeks ago


india Infinit-O Full time
Job Description
  • Serve as the first point of contact for employee questions which requires a broad understanding of the People Team, genuine customer service orientation, and the ability to uphold a strict code of confidentiality

  • Play a key role throughout the entire employee lifecycle, ensuring the integrity of our people data and auditing to ensure the data is clean

  • Manage a variety of tasks that require detail-orientation, top-notch organization, and a never-ending eye toward improvement


            Additional responsibilities include: 
  • Provide seamless and client-focused support to our employees by managing our service desk (ticketing system), answering employee questions about HR programs, policies, and other HR-related items and escalating to appropriate teams as needed

  • Audit people data and follow up with People Ops Manager as needed to ensure we capture all necessary parts of a data change or update

  • Execute and manage all onboarding and launch logistics such as background checks and I-9 verifications

  • Manage and run daily, weekly and monthly audits on worker data, I9, etc.

  • Develop strong understanding of current processes and our people systems/tools

  • Ensure that all information, data, and documentation is captured appropriately and held in complete confidence


Requirements
  • You are incredibly detail-oriented and have superior organizational skills, integrity and great follow through on tasks

  • You have an excellent ability to multitask in a busy, fast-moving team.

  • You possess strong communication skills; You are able to interact with candidates, employees, and vendors at all levels

  • You can work with little supervision on daily assignments. You take initiative in all of your tasks and utilize good judgment to make appropriate decisions

  • You exhibit discretion, confidentiality when working with highly sensitive information

  • You are proficient in Google Workspace tools and Microsoft Excel. You have a passion for learning new systems and thinking about how we can best use them. (Bonus Points for familiarity with Workday)

  • At Least 1-2 years experience in HR or another related field




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