Senior Client Servicing Manager Events
Found in: Whatjobs IN C2 - 2 weeks ago
Role DescriptionWe are currently seeking a Senior Client Services Manager - Events for a full-time, on-site role located in Bengaluru.In this role, you will be responsible for overseeing and managing client relationships, ensuring exceptional service delivery, and ensuring client satisfaction. Your day-to-day tasks will include planning and executing events,managing budgets and timelines, coordinating with cross-functional teams, and ensuring smooth operations throughout the event lifecycle.
Key Responsibilities·
Servicing existing clients and
acquiring new clients.·
Identifying potential new
clients and decision-makers within client organizations, arranging and attending meetings to drive business growth.·
Developing a comprehensive
list of target companies/organizations based on market segments.·
Conducting targeted cold calls
within designated market areas to maintain a robust pipeline of opportunities.·
Proactively engaging in
business development and selling custom-designed solutions to clients.·
Following up with customers
post-meetings to offer tailored services according to their needs.·
Generating estimates and
obtaining budget approvals from clients.·
Ideating based on client
briefs to optimize event design for client objectives.·
Managing project budgets from
inception to completion.·
Acting as the primary client
contact throughout the event management process, from initial meeting to event execution.·
Overseeing operational and
administrative functions to ensure efficient project delivery.·
Ensuring exceptional customer
service and quality delivery.·
Cultivating client
relationships and expanding networks through prospecting efforts.·
Maintaining detailed records
of client contacts, proposals, and relevant information in CRM systems and shared reports
Profile Requirements·
4 to 8 years of experience in client servicing and business development within the events industry, hospitality, advertising services, or public relations and communications services.·
Demonstrated market knowledge and a track record of success in a relevant role. •·
Post-graduate or undergraduate degree.·
Goal-oriented and organized team player.·
Proficient in developing effective presentations and proposals and delivering them to decision-makers.·
Possesses excellent interpersonal and personal presentation skills
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