Senior Client Servicing Manager Events

Found in: Whatjobs IN C2 - 2 weeks ago

Bengaluru, India EVENT U ROX - (EUR) Full time

Company Description

EVENT U ROX (EUR) is an Integrated Event Management and Marketing Agency with 13 years of experience in the Event Industry. We have a portfolio of great work across the nation, delivering top-notch and zero-defect events. Based in Bangalore, we have a strong and skilled team of 30+ professionals who strive towards perfection. With over 50+ active clients at any point in time, we have been recognized as one of the most trusted event management companies in India and among the fastest-growing event management companies.

 

Role Description

We are currently seeking a Senior Client Services Manager - Events for a full-time, on-site role located in Bengaluru.

In this role, you will be responsible for overseeing and managing client relationships, ensuring exceptional service delivery, and ensuring client satisfaction. Your day-to-day tasks will include planning and executing events,

managing budgets and timelines, coordinating with cross-functional teams, and ensuring smooth operations throughout the event lifecycle.


Key Responsibilities

·       Servicing existing clients and acquiring new clients.

·       Identifying potential new clients and decision-makers within client organizations, arranging and attending meetings to drive business growth.

·       Developing a comprehensive list of target companies/organizations based on market segments.

·       Conducting targeted cold calls within designated market areas to maintain a robust pipeline of opportunities.

·       Proactively engaging in business development and selling custom-designed solutions to clients.

·       Following up with customers post-meetings to offer tailored services according to their needs.

·       Generating estimates and obtaining budget approvals from clients.

·       Ideating based on client briefs to optimize event design for client objectives.

·       Managing project budgets from inception to completion.

·       Acting as the primary client contact throughout the event management process, from initial meeting to event execution.

·       Overseeing operational and administrative functions to ensure efficient project delivery.

·       Ensuring exceptional customer service and quality delivery.

·       Cultivating client relationships and expanding networks through prospecting efforts.

·       Maintaining detailed records of client contacts, proposals, and relevant information in CRM systems and shared reports


Profile Requirements

·       4 to 8 years of experience in client servicing and business development within the events industry, hospitality, advertising services, or public relations and communications services.

·       Demonstrated market knowledge and a track record of success in a relevant role. •

·       Post-graduate or undergraduate degree.

·       Goal-oriented and organized team player.

·       Proficient in developing effective presentations and proposals and delivering them to decision-makers.

·       Possesses excellent interpersonal and personal presentation skills


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