Workafella | Inside Sales Executive | chennai
2 weeks ago
About the Company:
Call it a workspace, call it a playground for minds, call it a greenhouse for brands. We call it Workafella.
At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Workafella is a vibrant ecosystem that inspires seamless productively and quality thinking. We believe in the luxury of your productivity.
Workafella is much more than just a workspace. We are at Mumbai, Chennai, Hyderabad, and Bangalore where exciting events and meaningful interactions add value to our business. Workafella is your stairway to success.
Responsibilities
· Provide customers with product and service information. Emphasize the Workafella brand and lifestyle to ensure the highest conversion.
· Nurture, develop, and close leads resulting in booked and completed tours.
· Route qualified opportunities to the appropriate sales representatives for further development and ensure closure.
· Track tours and sales targets across region and center and prioritize calls, and efforts accordingly.
· Prepare daily, monthly, quarterly, and annual MIS reports.
· Learn, adapt, and master CRM to efficiently input and track data.
· Capture all new customer information into CRM.
· Pass on customer feedback to the center team and management.
· Use customer feedback to generate ideas about new features or products.
· Keep records of all conversations in the CRM database understandably.
· Manage and resolve customer complaints by collaborating with the center team.
· Be updated on the competitor city-wise and center-wise. Aware of competitor strengths and falls.
· Any Bachelor's degree with good English communication
Qualification
· Be proactive, friendly, and well-spoken.
· Graduate with a minimum of 1-4 years of relevant experience in product Sales experience preferred).
· Proficiency in Hindi, Kannada, and English .
· Demonstrate effective time management and organization skills.
· Possess a natural ability to network and build lasting business relationships.
· Display excellent written and verbal communication skills.
· Be able to communicate effectively with high-level decision-makers over the telephone and mail.
· Self-starter/can-do attitude.
· Convincing skills.
· Have a working knowledge of the industry and relevant marketplace.
· Learn to establish accurate plans for forecasts, and prioritize effort.
· Analyze the lead and provide relevant solutions.
· Prompt in attending to calls & emails.
· Quick response.
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