Head of Operations

1 week ago

Bengaluru, India Eximius Next Full time

Head of Operations (Founding Team)Location:  Gurugram, IndiaReports To:  CEO / Co-FoundersAbout Eximius NextEximius Next is a dynamic and ambitious BPM firm poised for significant growth. We have a strong foundation in Finance & Accounting services (AP, AR, R2R)  and are expanding into  Payroll, Supply Chain, and Finance Process Automation .We are not another large BPO — we’re a  small team with a big vision . This role offers the rare opportunity to  join our founding leadership team  and help build a scalable, tech-enabled global operations partner from the ground up.The RoleThis is not a typical Operations Manager role. As Operations Manager (Founding Team) , you will:Be the  architect of our operating modelWork directly with the co-foundersBuild delivery capabilities across Finance, Payroll & Supply ChainDrive automation-led transformationLead client transitions and represent Eximius Next in international forumsYou will own the  blank canvas of operations , with the autonomy to  design, experiment, and scale  systems that will define our success.Key ResponsibilitiesStrategic (The Architect)Build and implement a  scalable operational framework : KPIs, governance, quality controls.Lead  client solutioning and transitions  — from scoping to steady state.Create a  roadmap for AI enabled process automation .Represent Operations in  CXO Level reviews  and strategic meetings.Tactical (The Builder)Lead, mentor, and grow a  multi-domain operations team .Act as the  primary escalation point  for clients and delivery challenges.Standardize processes,  solve complex problems hands-on , and stabilize transitions.Drive a  culture of ownership, improvement, and innovation .Build new practices  and new domainBe the partner  in Eximius growthWho You AreMore than 10 yrs experience  in BPM/Shared Services, with deep  F&A expertise  (AP, AR, R2R) and exposure to  Payroll/Supply Chain .A proven leader: you’re as comfortable creating a process map as you are leading a team meeting.Strong in  transitions, project governance, and client-facing delivery .Entrepreneurial,  energized by a blank canvas  and hands-on problem-solving.Tech-savvy: familiar with AI, RPA, ERP, BI tools, and automation practices.An exceptional communicator, confident with  international CXO clients .Qualifications & TraitsEducation:  Bachelor’s in Business/Finance/Operations; MBA preferred.If you’re  entrepreneurial, proactive, and thrive in startup pace , this role offers ownership, global exposure, and a fast-track into senior leadership.

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