L&T-Cloudfiniti | L3 NOC
3 days ago
Job LocationChennai/Mumbai
Roles & ResponsibilitiesShould be Good in Network Implementation, Mandatory certifications: CCIE or equivalentPrevious experience in Cisco or Juniper L3 TAC Support engineers is highly preferred.Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach.Being able to understand needs and create fitting network designs is a key part of this role.Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities.Experience with routing protocols (OSPF, ISIS, BGP)Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks.Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding.Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stabilityExcellent team player with the ability to develop and present technical material.Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues.Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development.Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact.Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams.Create Standard Operating Procedures for Operations and update knowledge base articles.Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk.Preferably skilled in Linux/Unix and proficient in coding languages
EDUCATIONAL QUALIFICATIONS: (degree, training, and certification required)BE/B-Tech or equivalent with Computer Science/IT or Electronics & Communication
Certification requiredCisco Certified Internetwork Expert (CCIE)Cisco Certified Design Expert (CCDE)Cisco Certified Network Professional in Routing & Switching (CCNP – R&S)Juniper Certified Datacenter Expert (JNCIE-DC)Enterprise Routing and Switching, Expert (JNCIE-ENT)Certified Information Systems Security Professional (CISSP)
Relevant Experience12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments.Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space.Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN.Good understanding of TCP/IP stack, MPLS, SDWAN, WAN, LAN andIPV4 & IPV6 knowledge is must.Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture)Competence in Routing protocols such as BGP, OSPF, IS-IS, and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco.Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and AristaHaving experience on understanding network telemetry protocols like IPFIX/sflow/Netflow, SNMPPreferred candidate with past working experience in Service Provider/Large scale networksExpertise in trouble shooting complex Network Security related issues.Preferred Deep understanding of TCP/IP, Routing, and Switching fundamentals will be preferred.Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment.Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC, and familiarity with prominent switch series from Arista, Cisco, and Juniper.Experience with Wireless networks including Cisco and Aruba unified architectures.Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS.Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf,Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS, or Citrix NetScaler ADC.Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands.Experience with helpdesk software systems like Jira, Remedy, or ServiceNow.Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage.Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage.Customer facing experience is mandatory.Good communication skills and ability to convince and build social relationship.
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