L3 NOC
3 days ago
As a Network Implementation L3 member of the NOC team you will be responsible for providing Design and Implementation of Network devices. This role typically involves advanced-level responsibilities and expertise in managing and enhancing the network infrastructure. The ideal candidate will be high-level technical guidance and support across multiple vendor products, emphasizing networking and system administration. A robust comprehension of Routing & Switching administration, networking, and virtualization is crucial
Job Location
Chennai/Mumbai
Roles & Responsibilities
- Should be Good in Network Implementation, Mandatory certifications: CCIE or equivalent- Previous experience in Cisco or Juniper L3 TAC Support engineers is highly preferred.- Take ownership of high priority or sensitive customer issues and ensure prompt network services restoration and issue resolution to the customer's satisfaction, by using a systematic problem-solving approach.- Being able to understand needs and create fitting network designs is a key part of this role.- Hands-on experience in managing Enterprise/Data Centre LAN/WAN Infrastructure and performing day-to-day Network operations activities.- Experience with routing protocols (OSPF, ISIS, BGP)- Managing Arista/Juniper/Cisco devices, troubleshooting and supporting complex LAN networks.- Design and implement business solutions using common network equipment, Including SDWAN and MPLS technologies understanding.- Monitor and diagnose performance issues, collaborating with third-party support/service vendors to ensure network operational stability- Excellent team player with the ability to develop and present technical material.- Respond to network alerts, hardware malfunctions, and diagnose/troubleshoot network issues.- Results Oriented: Interest in and proven execution ability with relevant technology delivery execution, customer outcomes and people development.- Effective Communicator: Delivers complex information in a confident and convincing manner, appropriate to a diverse audience that produces clarity and impact.- Provide second- or third-line network level support for Routing Protocols to Customers, Partners, account teams and other internal technical support teams.- Create Standard Operating Procedures for Operations and update knowledge base articles.- Familiarity with network analysis tools like Infra On, SolarWinds, Nagios, Checkmk, and Splunk.- Preferably skilled in Linux/Unix and proficient in coding languages
EDUCATIONAL QUALIFICATIONS: (degree, training, and certification required)
- BE/B-Tech or equivalent with Computer Science/IT or Electronics & Communication
Certification required
- Cisco Certified Internetwork Expert (CCIE)- Cisco Certified Design Expert (CCDE)- Cisco Certified Network Professional in Routing & Switching (CCNP – R&S)- Juniper Certified Datacenter Expert (JNCIE-DC)- Enterprise Routing and Switching, Expert (JNCIE-ENT)- Certified Information Systems Security Professional (CISSP)
Relevant Experience
- 12+ years of Network implementation & working experience encompassing LAN (wired & wireless), WAN, Network, server, Storage, and Backup environments.- Primarily provide technical support for Cisco/Juniper/Arist Products that could include Apstra, Paragon, Junos Space.- Implementation level understanding on Protocols such as IS-IS/OSPF, BGP, MPLS, Traffic Engineering, EVPN.- Good understanding of TCP/IP stack, MPLS, SDWAN, WAN, LAN and- IPV4 & IPV6 knowledge is must.- Mandatory CCIE & having very good knowledge of Spine & Leaf (CLOS Architecture)- Competence in Routing protocols such as BGP, OSPF, IS-IS, and EIGRP, along with experience in working with leading router and switch series from Juniper, Arista, and Cisco.- Working/Hands-on on multivendor OEMs such as Cisco Nexus, Juniper, and Arista- Having experience on understanding network telemetry protocols like IPFIX/sflow/Netflow, SNMP- Preferred candidate with past working experience in Service Provider/Large scale networks- Expertise in trouble shooting complex Network Security related issues.- Preferred Deep understanding of TCP/IP, Routing, and Switching fundamentals will be preferred.- Tackle problems creatively and multi-task in a fast-paced and constantly evolving environment.- Proficient in Switch technologies including STP, RSTP, MST, VXLAN and vPC, and familiarity with prominent switch series from Arista, Cisco, and Juniper.- Experience with Wireless networks including Cisco and Aruba unified architectures.- Familiarity with WAN Optimizers such as Riverbed Steelhead and Cisco WaaS.- Proficiency in Network Monitoring Tools like InfraOn, Cisco Prime, SolarWinds, Wireshark, iperf/jperf,- Knowledgeable in Load balancers: F5 LTM, F5 GTM/DNS, or Citrix NetScaler ADC.- Excellent verbal and written communication skills, strong organizational abilities, and adeptness in prioritizing a dynamic workload to meet business demands.- Experience with helpdesk software systems like Jira, Remedy, or ServiceNow.- Experience in monitoring server (Physical/Virtual) and application availability and performance, as well as Health checks and Performance Monitoring for Databases and Storage.- Hands-on experience with Linux/Unix OS, Storage, Backup Tools, and a range of professional certifications like ITIL, Azure, AWS, VCP, CCNA, CCNP, CISA, AWS, and Red Hat System Administration is an added advantage.- Customer facing experience is mandatory.- Good communication skills and ability to convince and build social relationship.
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