Network Support Engineer

1 day ago


Chennai, Tamil Nadu, India L&T-Cloudfiniti Full time
About the Role

We are seeking a highly skilled Network Support Engineer to join our team at L&T-Cloudfiniti. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our infrastructure and delivering top-notch support to our customers.

The ideal candidate will have a strong background in networking, with experience in managing and maintaining enterprise-level infrastructure. You will work closely with our NOC/Infra Engineer team to ensure that all systems are running smoothly and efficiently.

Key Responsibilities
  • Monitor and troubleshoot network issues, including LAN, WAN, and Wi-Fi connectivity
  • Perform regular checks on network hardware and software to ensure optimal performance
  • Collaborate with the development team to resolve complex technical issues
  • Provide exceptional customer support, responding to queries and resolving issues promptly
  • Develop and maintain documentation for network configurations and procedures
  • Stay up-to-date with the latest industry trends and technologies, implementing new solutions as needed
Requirements
  • Bachelor's degree in Computer Science, IT, or Electronics & Communication Engineering
  • Minimum 3+ years of experience in networking, with a focus on enterprise-level infrastructure
  • Strong knowledge of LAN, WAN, and Wi-Fi protocols, as well as network management systems
  • Experience with monitoring tools such as SolarWinds, Nagios, or AppDynamics
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Excellent communication and problem-solving skills
What We Offer
  • A competitive salary of ₹800,000 per annum, based on qualifications and experience
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Access to cutting-edge technology and tools
  • A comprehensive benefits package, including medical insurance and retirement planning
Location

This role is based in Chennai/Kanchipuram/Panvel, and requires frequent travel to our data centers and customer sites.



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