Sales Operations Analyst I

3 days ago

Bengaluru, India Equinix Full time
Who are we?Equinix is the world’s digital infrastructure company®, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providingan equitable work environment that is foundational to our core values as a company and is vital to our success.Sales Operations Analyst I

Job SummaryThe role will work closely with multiple internal multi-functional teams globally and regionally and deliver value by supporting proactively the monthly order backlog exercise and providing analytical advisory with the various multi-functional teams.ResponsibilitiesCoreDetermine and apply appropriate methodologies and tools to analyze a range of standard, functional and/or multi-functional issues/gaps

Design and prepare the backlog orders metrics/dashboard to provide visibility on the backlog progress for multiple multi-functional teams

To identify and consolidate data from various system with a streamlined and structured methodology to deliver accurate monthly backlog data on timely basis for the required multi-functional teams and sales management

Provide overall support and coordinate with regional backlog business analyst to ensure that we are meeting the timeline and required milestones for the monthly backlog exercise

Responsible for implementing and enforcing processes and tools that will maintain integrity and accuracy of backlog process and data

To support standard reporting cycles in standard formats on daily, weekly, or monthly basis

Supports status reporting providing periodic project updates, communicating identified risks, issues and concerns

Implement ad-hoc deep dive analysis as requested or self initiated with minimum supervision or support from others and provide recommendation to support the identified objectives

Explore automation and streamlining in processes/methodology to maintain the integrity and accuracy of the data/analytics

Process and Policy Adoption and ReinforcementEducate internal or multi-functional teams on new tools/monthly backlog tracker, processes, and policies

Deliver refresher trainings to address knowledge gaps

Communicate process improvements and enhancements to multi-functional teams

Project ManagementSupports project plans and resources, tracking timelines and ensuring status updates are periodically communicated

Coordinate with business partners to facilitate alignment through implementation and post-implementation adoption

Identify risks/issues and proactively initiate discussions on workaround and permanent solutions

Coordinate multi-functional discussions to drive issues, challenges and prioritization efforts

Identify and initiate projects to improve the data quality, analytics and processes related to backlog

Qualifications2+ years of relevant experience preferred

Bachelor's degree required

Experience in Tableau or Power BI

Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing .Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.

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