Onboarding Specialist

3 days ago

Bengaluru, India Awign Expert Full time

About the Role: Location: Bangalore (Onsite)Timings: Night Shift - 5:30 PM IST to 2:30 AM ISTNotice Period: (Immediate Joiner - Required)Benefit:Free DinnerSubsidized Cab facility for coming to the office for Night Shift (5:30 PM - 2:30 AM)Free Cab facility for going home from the office for the Night Shift (5:30 PM - 2:30 AM)Job Description -Digital Adoption Specialist - Onboarding SpecialistOverview: We are seeking a skilled and dynamic Digital Adoption Specialist who will beresponsible for driving the successful adoption of the product with our clients. Theideal candidate will combine a deep understanding of this platform with excellentcommunication skills to ensure effective delivery and support.In this role, you will:● Work with our global customers to identify their target audiences' training needs,acquire an understanding of customer applications and processes to derive actionableinsights and use cases to improve digital adoption● Manage numerous projects, initiatives, and engagements concurrently● Help develop standards and guidelines to ensure consistency in deliverables acrossprojects and be compliant throughout● Collaborate with cross-functional teams to deliver innovative solutions and bringprocess efficiency to our customers● Review, analyze, and optimize solutions to increase digital adoption usage by end-usersRequired Expertise● 2 to 6 years of experience in any of the following domains - Instructional Design, 2 to 6years of experience in any of the following domains: Instructional Design, TechnicalWriting, Customer Success,

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