Technical Writer

4 days ago

Bengaluru, India Swym Full time
Job Title:

Technical WriterLocation:

Hybrid - BangaloreType of Position:

ConsultantYears of Experience

: 2 - 4 years

About Swym

Swym

is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred countries relying on our products, we're making waves in the e-commerce world every day.

Position Overview

Join us in navigating the currents of commerce as a Technical Writer at Swym. You'll play a pivotal role in supporting our e-commerce merchants' swim toward success.

Key responsibilities

Simplification and Documentation: Grasp, simplify, and document complex ideas and processes, ensuring clear communication from the end-user's perspective.Content Creation: Prepare a variety of instructional materials including product manuals with screenshots, tutorials, help documents, how-tos, playbooks, and video explainers.Content Review and Improvement: Review existing and potential content, identifying opportunities for improvement and enhancement.Internal Documentation: Create and maintain documentation for internal teams, such as the Support Desk, to ensure clear and consistent communication.Collaboration Across Teams: Work closely with internal and external teams to translate complex or technical information into easy-to-understand language for diverse non-technical audiences, including Merchants, Partners, and internal staff.Research and Analysis: Conduct research and analysis to support accurate and thorough documentation.Editing and Proofreading: Edit and proofread documentation created by other technical writers, ensuring continuity of style and consistency in content.Technical Terminology Management: Maintain a comprehensive library of technical terminology and related documentation.Case Studies and Synopsis: Prepare draft case studies and one-page synopsis as needed.Knowledge Transfer Facilitation: Organize and facilitate knowledge transfer sessions and workshops to ensure team-wide understanding.Documentation Updates: Manage updates and revisions to technical literature, ensuring all documentation is current and accurate.Proficiency in Word Press would be a plus.

Qualifications

Bachelor’s degree (or equivalent) in journalism, communications, or Information Systems, Information Technology, Computer Science, or other related disciplines.Two or more years of experience as an effective technical writer

for various audiences.Good working knowledge of Google Docs, publishing web pages (including layout and design), Confluence Docs, preparing videos on Loom etc.Excellent written communication skills, with a keen eye for detail.Experience in working with engineers to refine content, and create visuals, video clips and diagrams for technical support content.Ability to handle multiple projects simultaneously and deliver on tight deadlines.Flexible in terms of work hours to meet business objectives.Strong research and analytical skills.Capable of quickly understanding products/ features/ processes and other complex subject matter.Capable of working through a remote/ hybrid/ regular on-site

work environment.Ability to understand and explain complex technical concepts through coherent written documentation.High order learning agilityEffective Team Member

Our Vibe - What We're All About

We're a close-knit crew that cherishes our scrappy startup roots. As we experience rapid growth, we're on the lookout for people who share our vision for shaping Swym's future. At Swym, our DNA is built on teamwork, personal growth, and striking the perfect work-life balance. We value work but also cherish life's other adventures. Trust within our team is sacred, and lifting each other up to reach new heights is our superpower.

Interview Process

1:1 conversations with the team you are going to be working closely with. Each of those folks will be keen on getting to know you and on helping you get to know them, as well as figuring out how amazing of a fit we are for each other.A time-bound assignment

where you could show-case your imagination, creativity and originalityBased on your conversations with the team, we conclude on the offer roll-out

Conclusion

The Technical Writer role at Swym is not just a job; it's an invitation to dive into an epic journey. You'll be the lifeline that keeps our success afloat, making a legendary impact. If you're ready to swim through the waters of e-commerce's future and help shape its course, this is your moment

  • Technical Writer

    2 weeks ago

    Bengaluru, India Exxat Full time

    Exxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We’re looking for a technical writer or a product documentation person who embodies both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about communicating what the product is capable of...

  • Technical Writer

    4 weeks ago

    Bengaluru, India Exxat Full time

    Exxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We’re looking for a technical writer or a product documentation person who embodies both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about communicating what the product is capable of...

  • Technical Writer

    4 weeks ago

    Bengaluru, India Exxat Full time

    Exxat is a US-headquartered company that builds an integrated, cloud-based, education management platform for Health Sciences. We’re looking for a technical writer or a product documentation person who embodies both the “technical” and “writer” aspects of the job. The ideal candidate is passionate about communicating what the product is capable of...

  • Technical Writer

    4 months ago

    Bengaluru, India JFrog Full time

    Technical Writer Bangalore, India | R&D Share position At JFrog, we’re reinventing DevOps to help the world’s greatest companies innovate -- and security is a core part of our mission. Our team of industry-leading software security experts are true pioneers, constantly pushing the boundaries with original research and technology innovation. JFrog is a...

  • Technical Writer

    4 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical Writer Location: Hybrid - Bangalore Type of Position: Consultant Years of Experience : 2 - 4 years About Swym Swym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred...

  • Technical Writer

    3 days ago

    Bengaluru, India NETSACH GLOBAL Full time

    Greetings from Netsach - A Cyber Security Company.We have an immediate hiring for Technical Writer with 5yrs of experience and 3yrs of relevant as Technical Writing. Seeking applicants with experience in Telecom OSS Product businesses.Job Title: Technical WriterNo of Openings :- 3Job Location: Bangalore / GurgaonExp: 5 years+ (3 years with telecom)...

  • Technical Writer

    2 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical WriterLocation: Hybrid - BangaloreType of Position: Short term ContractYears of Experience : 2 - 4 yearsAbout SwymSwym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a...

  • Technical Writer

    2 weeks ago

    Bengaluru, India Birlasoft Full time

    About the Job - The candidate should require mandatory Technical Writer with Commercial Insurance Experience.Job Title - Technical WriterLocation - Bangalore, Mumbai, Hyderabad, Chennai, Noida, PuneKey Responsibilities -Develop and inventory of in-scope SOPs and meet with operational teams to gather information on existing processes and...

  • Technical Writer

    1 week ago

    Bengaluru, India True Blue HR Consultants Full time

    Job Title: Technical Writer Qualification: Preferably an Electronics / Electrical engineer with a good working knowledge of instrumentation and very demonstrative writing skills. Job Description: This position handles technical communications of the projects, in constant interaction with various departments and the customer. Also should maintain various...

  • Technical Writer

    1 month ago

    Bengaluru, India SmartBear Full time

    At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, Swagger, ReadyAPI, and Zephyr, are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe,...

  • Technical Writer

    3 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical WriterLocation: Hybrid - BangaloreType of Position: Short term ContractYears of Experience : 2 - 4 yearsAbout SwymSwym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred...

  • Technical Writer

    3 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical WriterLocation: Hybrid - BangaloreType of Position: Short term ContractYears of Experience : 2 - 4 yearsAbout SwymSwym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred...

  • Technical Writer

    3 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical Writer Location: Hybrid - Bangalore Type of Position: Short term Contract Years of Experience : 2 - 4 years About Swym Swym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a...

  • Technical Writer

    3 weeks ago

    Bengaluru, India Dexian India Full time

    Job Title: Technical Writer Location: Bengaluru**Notice period: Less than 30 days or currently serving notice**DescriptionThe Sr. Technical Writer works as part of multiple remote teams to document digital products and services. In this role, you will partner with product managers, technical product owners, solution architects, developers, and other...

  • Technical Writer

    3 weeks ago

    Bengaluru, India Dexian India Full time

    Job Title: Technical Writer Location: Bengaluru**Notice period: Less than 30 days or currently serving notice**DescriptionThe Sr. Technical Writer works as part of multiple remote teams to document digital products and services. In this role, you will partner with product managers, technical product owners, solution architects, developers, and other...

  • Technical Writer

    2 weeks ago

    Bengaluru, India Dexian India Full time

    Job Title: Technical Writer Location: Bengaluru **Notice period: Less than 30 days or currently serving notice** Description The Sr. Technical Writer works as part of multiple remote teams to document digital products and services. In this role, you will partner with product managers, technical product owners, solution architects, developers, and other...

  • Technical Writer

    2 weeks ago

    Bengaluru, India SmartBear Full time

    At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award-winning and industry favorite tools, TestComplete, Swagger, ReadyAPI, and Zephyr,are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue,...

  • Technical Writer

    5 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical WriterLocation: Hybrid - BangaloreType of Position: ConsultantYears of Experience : 2 - 4 yearsAbout SwymSwym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred countries...

  • Technical Writer

    4 days ago

    Bengaluru, India Swym Full time

    Job Title: Technical WriterLocation: Hybrid - BangaloreType of Position: ConsultantYears of Experience : 2 - 4 yearsAbout SwymSwym is diving into the future of online shopping, creating innovative solutions that help e-commerce brands provide a seamless, engaging experience for their customers. With over 40,000 merchants across more than a hundred countries...

  • Senior Technical Writer

    4 weeks ago

    Bengaluru, India NetApp Full time

    Title: Senior Technical Writer Location: Research Triangle Park, NC, US, 27709 Requisition ID: 127346 Job SummaryAs members of the Information Engineering team at NetApp, our technical writers are clear and professional communicators. We are strategic thinkers and creative problem-solvers, and we are passionate about understanding user needs, unraveling...