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Technical Writer
2 months ago
Job Title - Technical Writer
Location - Bangalore, Mumbai, Hyderabad, Chennai, Noida, Pune
Key Responsibilities -
Develop and inventory of in-scope SOPs and meet with operational teams to gather information on existing processes and procedures. Identify the SOPs requiring updates and estimate relative effort for each document . Collaborate with systems teams to gather screen shots to be leveraged in revised SOPs.
Develop and write clear, concise, and accurate SOPs that meet industry standards and are accessible to all levels of staff. Ensure all documentation is following regulatory requirements and internal standards.
Meet with operations leaders to review updated SOPs and incorporate feedback and edits Assist in posting all SOPs in a central file store to ensure easy access and organization of all SOPs.
Manage multiple documentation projects simultaneously for various product areas and lines of business, adhering to deadlines and quality standards
Skills Required –
Proven experience in technical writing, specifically in documenting SOPs.
Strong ability to understand and document complex processes in a clear and accessible manner. Excellent written and verbal communication skills, with meticulous attention to detail
Proficiency in documentation tools (e.g., Microsoft Office, Adobe Acrobat, Visio). Familiarity with commercial insurance regulatory standards and requirements is a plus.
