Operations Manager

4 weeks ago


New Delhi, India Prepshala Full time

We are seeking a highly motivated and detail-oriented Operations Manager to oversee our day-to-day operations. The ideal candidate will be responsible for streamlining processes, improving efficiency, and ensuring seamless execution of company initiatives. This role requires strong management skills, strategic thinking, and a passion for driving organisational excellence.


Responsibilities:

  1. Content uploads and handling Learning Management system to manage content and
  2. other resources with various parties like - teachers, students and parents, course allocation, creating user ID and handling daily feedback.
  3. Scheduling of classes and class management.
  4. Process Improvement: Identify opportunities for process improvement across all departments and implement solutions to streamline workflows.
  5. Quality Assurance: Establish and maintain quality assurance protocols to ensure consistently high standards across all services.
  6. Vendor Management: Manage relationships with external B to B clients/ vendors and to ensure timely delivery of services.
  7. Cross-Functional Collaboration: Collaborate with other departments, including sales and customer support, parents, teachers and students to ensure alignment and coordination of efforts.
  8. Data Analysis: Utilise data analytics tools to gather insights and inform decision-making processes, driving data-driven improvements across the organisation.


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