IT support specialist

3 weeks ago


Delhi, India Snaphunt Full time
The Offer
Join a strongly-backed, fast-growing B2B SaaS startup headquartered in Singapore
Excellent scope for growth & development while working in a regional team
Experience fantastic culture, and redefine work
The Job
You will be responsible for :
Providing technical support to end-users by diagnosing and resolving hardware and software issues.
Responding to helpdesk tickets to support end-user system implementations, problem troubleshooting, repair/fix, and ongoing support process improvements.
Configuring and operating device management (MDM) solutions like Hexnode, Jumpcloud, Kandji, JAMF, and Intune.
Driving the administration, setup, and support of macOS and Windows-based systems.
Discovering and collaborating with external vendors and service providers who provide Device Lifecycle Management services.
Providing top-notch customer support by responding to customer queries about the product or a bug, report all internal key stakeholders, and managing customer communications.
Managing, configuring, and troubleshooting primary SaaS tools like G Suite, Atlassian, Slack, Microsoft O365, etc.
Managing onboarding, including account creation & laptop setup, and offboarding including access removal & laptop reclaim activities.
Ensuring the documentation is up-to-date and add new documents when necessary.
The Profile
You possess a Degree/Diploma in Computer Science, Engineering or a related field.
You have at least 4 years of experience in IT Support, preferably in a startup environment or a Product-based company.
You possess expertise in managing MacOS and Windows-based environments.
You know how to configure systems manually and have solid hands-on experience managing and configuring MDM tools.
You have experience in managing and configuring SaaS tools like G Suite, Microsoft O365, Slack, Atlassian, etc, is a plus.
You are an excellent problem-solver with the ability to work well in fast-paced environments.
You can work independently and can prioritize tasks when faced with multiple priorities.
This role requires you to work night shifts (9:00 pm to 6:00 am IST).
The Employer
Our client is an end-to-end workforce management system. We serve as the primary source of truth for streamlining your people, IT, & finance operations. Easily manage everything from onboarding, procurement, devices, and attendance to offboarding from a single platform

  • Delhi, Delhi, India Agensi Pekerjaan BTC Sdn Bhd Full time

    Job DescriptionOpen Position: IT Support Specialist (Legal Firm)A Legal Firm company is currently hiringIT Support Specialistto join them in their Kuala Lumpur office.Key responsibilities include:Holds Bachelor's degree in Information Technology is preferred.Troubleshoots, diagnoses problems, implements corrective action procedures in other computer-related...

  • Support Specialist

    1 month ago


    Delhi, India Redolent, Inc Full time

    ** Exciting opportunity for an experienced Government Proposal/RFP Support Specialist (USA) for our IT Staffing and Solutions, to join one of the fastest growing companies in our space. Title: Government Proposal/RFP Support Specialist (USA) No of positions: 1 Location: Remote, India Notes: Experience in supporting Government Proposal Support for USA...


  • Delhi, India ScS - Sofa Carpet Specialist Full time

    Department IT Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business ReportingWhat does the role involve?Who are we looking for?What’s in it for you?About ScS – Sofa Carpet SpecialistWe are one of the UK’s leading sofa and carpet specialists, and you can find...


  • Delhi, India ScS - Sofa Carpet Specialist Full time

    Department IT Employment Type Full Time Location Sunderland - Customer Support Centre Workplace type Hybrid Compensation £, / year Reporting To Head of Business ReportingWhat does the role involve?Who are we looking for?What’s in it for you?About ScS – Sofa Carpet SpecialistWe are one of the UK’s leading sofa and carpet specialists, and you can find...


  • Delhi, Delhi, India Alnafitha IT Full time

    Job DescriptionWe support the Kingdom's largest and most complex organizations across all industries in delivering Enterprise Transformation with a clear mission to support our customers to grow better not just bigger, focusing on efficiency and not just effectiveness.We are currently searching for an enthusiastic and innovative Technical Consultant to work...


  • Delhi, India SoftwarePac LLC Full time

    Position Overview:We are seeking a detail-oriented and proactive IT Sales Support Specialist with exceptional English language skills to join our dynamic sales team. The ideal candidate will be responsible for preparing quotes, managingoutreach, and calling clients to support our sales initiatives. This role is critical in ensuring smooth operations and...


  • delhi, India SoftwarePac LLC Full time

    Position Overview:We are seeking a detail-oriented and proactive IT Sales Support Specialist with exceptional English language skills to join our dynamic sales team. The ideal candidate will be responsible for preparing quotes, managing LinkedIn outreach, and calling clients to support our sales initiatives. This role is critical in ensuring smooth...


  • Delhi, Delhi, India Flintex Consulting Pte Ltd Full time

    Job DescriptionThe Right Individual:The ideal candidate will be expected to provide technical support to organizations by managing, maintaining, and troubleshooting their IT systems. We are looking for a Software Support Specialist to assist our customers with technical problems when using our products and services. Your responsibilities include resolving...


  • Delhi, India Bottomline Full time

    Position Title: ​Customer Support Specialist ​Department: ​50300​ Reports To: ​Client Services Manager​FLSA: ​Non-exempt​ Job Family: ​Administrative ​EEOC: ​5 - Administrative Support Workers​Position Summary:The Paymode-X Customer Support Specialist position is a full-time permanent position. The majority of the Customer Support...


  • Delhi, India Bottomline Full time

    Why Choose Bottomline?Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 30 years of experience and moving more than $10 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If...

  • L1 Support Specialist

    1 month ago


    Delhi, India OnebyZero Pte Ltd. Full time

    Job DescriptionThe L1 Support Specialist is pivotal in maintaining the operational integrity of business-critical software applications for our clients. The role demands proactive monitoring and regular assessment of system health encompassing software, hardware, and network infrastructures. The goal is to maximize uptime and productivity for business users....


  • Delhi, Delhi, India Bottomline Full time

    Position Title: ​Customer Support Specialist ​Department: ​50300​ Reports To: ​Client Services Manager​FLSA:​Non-exempt​ Job Family: ​Administrative ​EEOC:​- Administrative Support Workers​Position Summary:The Paymode-X Customer Support Specialist position is a full-time permanent position. The majority of the Customer Support...


  • Delhi, Delhi, India Endurance IT Services Full time

    Job DescriptionDesktop Support Level II - Newport News, VA (Onsite)Objective:This position is also responsible for responding to escalated support issues and delegating tasks, particularly related to general desktop, hardware, and printer support. You will manage systems and processes that impact end-user technology and serve as a resource for other IT...

  • IT support specialist

    2 months ago


    Delhi, India a Snaphunt Client Full time

    At Snaphunt, we believe that the future of work is remote. We specialize in helping our highly-skilled, global specialist talent community around the world, connect with innovative companies looking scale their global teams quickly and cost-effectively.The RoleYou will be responsible for :Providing technical support to end-users by diagnosing and resolving...


  • Delhi, Delhi, India SoftwarePac LLC Full time

    Position Overview:We are looking for a meticulous and proactive IT Sales Support Specialist with outstanding English language skills to join our dynamic sales team. The perfect candidate will be in charge of creating quotes, handling client outreach, and making calls to support our sales efforts. This position plays a crucial role in ensuring smooth...


  • Delhi, India Dawar Consulting, Inc. Full time

    Job DescriptionOur client, a world leader in life sciences and diagnostics, is looking forCustomer SupportSpecialist.Kindly have a look at the details below and let me know if you are interested.Job Title: Customer SupportSpecialist- Indianapolis, INJob Duration: Long Term Contract(Possibility Of Extension)Company Benefits include:Healthcare (Medical,...

  • IT Support Specialist

    4 weeks ago


    delhi, India Norstella Full time

    Role IT Support SpecialistLocation India, Remote (Work from anywhere in India)Minimum Qualification B. Tech. (or equivalent) from an accredited institutionIndicative Experience 5+ yearsDomain Preferably life-sciences / pharmaCustomer Profile Captive research and development pods for a $ 500 million group of pharma data research companies that help...


  • Delhi, Delhi, India Dawar Consulting, Inc. Full time

    Job DescriptionOur client, a world leader in life sciences and diagnostics, is looking forCustomer SupportSpecialist.Kindly have a look at the details below and let me know if you are interested.Job Title: Customer SupportSpecialist Indianapolis, INJob Duration:Long Term Contract(Possibility Of Extension)Company Benefits include:Healthcare (Medical, Dental,...


  • Delhi, India Parents Anonymous Full time

    Job DescriptionParents Anonymous Inc. to find a passionate candidate to fill theirMediCal Peer Support Specialist Trainer.This position does require you to be in the Los Angeles area. There are part-time and full-time positions available for this position.FT: up to 40 hours Per Week, Hourly, Schedule: Monday - Friday, 8:00am-5:00pmPT: up to 24 hours Per...


  • Delhi, Delhi, India Parents Anonymous Full time

    Job Description Parents Anonymous Inc. is searching for qualified and dedicated Peer Support Specialists to join the team for the new United Mental Health Promoters (UMHP) program in the broader Antelope Valley, California region. Take a moment to go over the job requirements below to see if you're the ideal match for this exciting opportunity. This role is...