Pega CDH

Job Title: Pega Decisioning Consultant / Pega RPA Developer

Location: Hyderabad

Experience: 5+ years

Job Summary:

We are seeking an experienced Pega Decisioning Consultant / Pega RPA Developer to join our digital transformation team in Hyderabad. The ideal candidate will have strong expertise in Pega Customer Decision Hub (CDH), Next-Best-Action (NBA), and Robotic Process Automation (RPA) , with a proven track record of designing and delivering intelligent automation and decisioning solutions. This role requires excellent problem-solving skills, hands-on technical knowledge, and the ability to collaborate with business and technology teams to implement scalable, high-performance Pega solutions.

Key Responsibilities:

• Design, develop, and implement Pega decisioning strategies using Customer Decision Hub (CDH), NBA, and adaptive models.
• Develop and deploy Pega RPA solutions for automating business processes and improving efficiency.
• Collaborate with business stakeholders to gather and analyze requirements , translating them into technical solutions.
• Integrate Pega with external systems (APIs, databases, services) to support decisioning and automation workflows.
• Configure and optimize decision strategies, predictive models, and real-time interactions in Pega.
• Perform unit testing, debugging, and performance tuning of Pega solutions.
• Provide production support for Pega Decisioning and RPA applications, ensuring high availability and stability.
• Work with architects and senior engineers to define best practices, frameworks, and reusable components .
• Document technical designs, processes, and workflows for future reference.
• Mentor junior developers and contribute to continuous improvement within the Pega practice.

Required Skills & Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• 5+ years of hands-on experience in Pega development with a focus on Decisioning and RPA .
• Strong expertise in Pega Customer Decision Hub (CDH) , NBA Designer, and strategy framework.
• Proficiency in developing Pega RPA bots, workflows, and automation scripts .
• Experience integrating Pega with databases, APIs, web services, and external systems .
• Knowledge of data modeling, business rules, and case management in Pega.
• Familiarity with Agile/Scrum delivery methodologies .
• Strong problem-solving skills with ability to troubleshoot and resolve complex issues.
• Excellent communication and collaboration skills to work with business and technical stakeholders.

Nice-to-Have Skills:

• Pega CSSA or Decisioning Consultant certification (preferred).
• Exposure to AI/ML integration with Pega decisioning models .
• Knowledge of cloud-based Pega deployments (AWS, Azure, or GCP).
• Experience with DevOps pipelines, CI/CD, and version control tools (Git, Jenkins) .

About Company Profile:

At IntraEdge Inc , we believe in a growth mindset—we encourage our teams to not only excel in their domain but also to cross-train across technologies, take on new challenges, and expand into areas beyond their current scope. Many of our team members have grown into leadership roles by taking initiative and stepping outside their comfort zones.

Founded in 2005, we’ve grown from a 5-member team to over 1800+ professionals, delivering T&M and fixed-scope solutions to Fortune clients across banking, telecom, healthcare, and education. In addition, we Run & Maintain environments for our clients. We also run niche ventures like The Academian (focused on education) and our in-house cybersecurity firm “ Truyo ” that allows our workforce to expand and extend knowledge into these domains.

Our Benefits and Policies: Flexible work, Comprehensive benefits, and even parental insurance coverage—and you have got an environment that nurtures both career and personal growth