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Sr Associate
1 month ago
The Sr. Associate - Accounts Receivable is responsible for managing the end-to-end accounts receivable process, ensuring timely collection of payments, and maintaining positive client relationships. This role is critical in helping maintain healthy cash flow, minimizing outstanding balances, and ensuring accurate financial reporting within the SaaS company. The ideal candidate is detail-oriented, highly organized, and skilled in client communication, with a strong understanding of B2B billing cycles.
Primary Responsibilities
1. Billing & Invoicing
- Generate, review, and send accurate invoices to clients based on subscription agreements and service usage.- Ensure timely and accurate billing according to contract terms, including any applicable discounts, adjustments, or credits.- Work closely with the sales and customer success teams to ensure alignment on client billing requirements.
2. Payment Collection & Follow-up
- Manage accounts receivable collections and maintain close follow-up with clients for timely payment of outstanding invoices.- Develop and implement effective collection strategies to minimize days sales outstanding (DSO).- Send reminders, follow up on overdue invoices, and escalate issues as needed to reduce aging balances.
3. Client Relationship Management
- Act as the main point of contact for clients regarding billing questions, payment inquiries, and account statements.- Resolve client issues related to invoicing or payments in a professional and timely manner.- Maintain positive relationships with clients to facilitate prompt payment and reduce disputes.
4. Account Reconciliation
- Regularly reconcile accounts receivable ledger to ensure that all payments are accounted for and properly posted.- Investigate and resolve discrepancies related to payments, credits, or adjustments on client accounts.- Prepare monthly, quarterly, and annual AR reports, providing insights into collection trends and outstanding balances.
5. Reporting & Analysis
- Track and report on accounts receivable metrics, such as aging balances, payment trends, and collections performance.- Analyze receivables data to identify patterns and suggest improvements to enhance collection processes and cash flow.- Collaborate with finance to support cash forecasting and budgeting processes based on accounts receivable data.
6. Process Improvement & Compliance
- Develop and refine AR policies, procedures, and best practices to improve the efficiency and effectiveness of collections.- Ensure compliance with company policies and regulatory standards in all accounts receivable activities.
Support finance and audit teams by providing accurate and up-to-date records as required.
7. System & Technology Utilization
- Utilize AR and financial software systems, such as ERP or billing platforms, to manage accounts receivable processes effectively.- Identify opportunities for automation and technology improvements to streamline the invoicing and collections process.
Desired Skills
● Bachelor’s degree in Accounting, Finance, Business Administration, or CA/CMA Intermediate.
● 3+ years of experience in accounts receivable or collections, preferably within a B2B SaaS environment.
● Proficiency with AR software and accounting tools (e.g., Zoho,or other ERP systems).
● Excellent communication and negotiation skills, with a customer service orientation.
● High level of accuracy, attention to detail, and organizational skills.
● Strong analytical and problem-solving abilities.
● Knowledge of accounting principles and GAAP as related to accounts receivable.
● Advanced Excel skills for reporting and data analysis.
● Ability to work cross-functionally with sales, customer success, and finance teams.
