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Client Relationship Manager

4 weeks ago

pune, India Programming.com Full time
Job Title: Client Relationship Manager
Location: Pune, Maharashtra
Notice period : Immediate to 15 days
Experience 2 to 5 years in Relationship Management , Sales , Business development
IT staffing , Software services , Delivery Manager experience in Software services industry is a Plus
Job Description:
♦ Cultivate and maintain strong relationships with existing clients to understand their business needs and objectives.
♦ Act as the main point of contact for clients, addressing concerns, and ensuring overall client satisfaction.
♦ Collaborate with the recruitment team to source, assess, and onboard suitable candidates for client projects.
♦ Monitor the performance of placed candidates and address any issues proactively.
♦ Identify potential clients and business opportunities in the market.
♦ Develop and implement effective strategies for client acquisition and market expansion.
♦ Conduct market research to stay informed about industry trends, competitor activities, and client needs.
♦ Lead negotiations with clients on contracts, pricing, and terms.
♦ Resolve escalated client issues and complaints regarding resources
Required skills: Relationship Management, Sales, Business Development, IT Staffing, Software Services, Delivery Manager

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