Senior Associate

Ready to build the future with AI?
At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at and on LinkedIn, X, YouTube, and Facebook.

Welcome to the relentless pursuit of better.

Inviting applications for the role of Master data management data stewardship
Master data management (MDM) is the core process used to manage, centralize, organize, categorize, localize, synchronize and enrich master data according to the business rules of the sales, marketing and operational strategies of your company. Master data can take the form of product, customer, supplier, location and asset information, in addition to any information sources that drive your business
The data steward is an expert to act as person to identity and resolve data issues
Responsibilities:

• Process request as per requirement (create, update, delete master data)
• Ensure accuracy of data entered
• Reach out to the customer/ appropriate department for clarification
• Research and resolve problems and discrepancies through contact with other functional teams or other master data
• Perform data profiling
• Identify data consistency issues across systems
• Prepare Data assessment report
• Review and maintain process documentation
• Reviews and processes the requests from business
• Monitor and manage DQ metrics
• Responsible for adhering to SLA's
• Co-ordinate with stakeholder to completely address requests
• Monitors data quality across systems and Peer review to perform QC
• Review and maintain process documentation
• Conduct process related reviews and approvals
• Work with requestor to resolve outstanding issues
• Data Entry to post data into SAP through DSP tool
• Monitor Data Accuracy & Report KPIs
• Coordinate with Data Entry & Content Owner Teams to identify and correct erroneous data
• Identify opportunities to enhance validations and increase number of data fields governed
• Track KPIs and build weekly reports
• Implement error correction methods
• Ad-hoc data validation/corrections
• Some fixes can be applied automatic based on severity (Ex: Incomplete batch, reference value look up)
• Accountable for the review of process metrics and KPIs to measure and monitor efficiency of data quality processes and reports to drive process improvement and control
• Collaborates with business teams to ensure timely updates and access to MDM data assets.
• Develops automated solutions and processes for data stewards to manage bulk data updates.
• Set up data consumption patterns and standards for data consumers to ensure data integrity is maintained when data is consumed through data lake or MDM API interfaces.
• Assessment of new/innovative ideas and development of business case with return on investment for new service enhancements / technology projects.

Minimum Qualifications:

• Master's/Bachelor's degree in science or commerce and Master Data Management experience.

Preferred Qualifications:

• Experience in Supply chain MDM Activity/stewardship around product Master
• Proficient in SQL and Alteryx
• Preferred experience in SAP, Mulesoft
• Good to have knowledge of medical device manufacture and life science Industry
• Pro-activeness and enthusiasm to take on new challenges
• Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations
• Proactive planner and can work independently to manage own responsibilities

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Job Senior Associate

Primary Location India-Gurugram

Schedule Full-time

Education Level Bachelor's / Graduation / Equivalent

Job Posting Sep 10, 2025, 8:54:58 AM

Unposting Date Ongoing

Master Skills List Digital

Job Category Full Time