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Academy Specialist-Master Training

4 weeks ago

Delhi, India Navigatehr Full time

Key Responsibilities

1.Master Trainer Identification, Onboarding & Quality Monitoring


• Identify, onboard & induct high-potential Master Trainers.


• Monitor training quality & consistency via structured feedback.


• Drive continuous improvement in Master Class delivery.

2. FTE Induction & Onboarding


• Design, conduct, and manage comprehensive induction programs for new employees & Master Trainers in line with objectives.


• Standardize onboarding content for FTE Teams & Master Trainers ensuring clarity in project goals, field protocols, and MSME engagement strategies.

3. Training Design & Delivery


• Develop and update training modules on MSME outreach, relationship management, and productivity optimization.


• Facilitate in-person and virtual learning sessions for internal teams.

4. Knowledge & Skill Development


• Ensure FOG teams are equipped with latest knowledge about MSME ecosystem, and engagement processes.


• Keep training content updated with industry trends, government schemes, and project-related updates.

5. Productivity & Impact Enhancement


• Create frameworks to measure the effectiveness of training on field productivity.


• Collaborate with field leaders to address skill gaps and implement targeted learning interventions.

6. Reporting & Governance


• Maintain training MIS, feedback analysis, and monthly performance reports.


• Ensure adherence to learning governance standards and project timelines.

Key Skills & Competencies


• Strong facilitation and public speaking skills.


• Proven experience in managing large-scale induction programs.


• Trainer management and capability-building expertise.


• Understanding of MSME ecosystem and rural/urban outreach strategies.


• Ability to design engaging and practical learning content.


• Analytical mindset to track productivity improvements. Qualifications & Experience


• Graduate / Postgraduate in any discipline (MBA/PGDM in HR, Training, or Rural Development preferred).


• 8-12 years of experience in Training & Development, with at least 3 years in a lead trainer role.


• Experience in field mobilization projects, FMCG/retail outreach, or development sector preferred.


• Fluency in English, Hindi, and regional languages will be an advantage.


• Excellent Training Facilitation Skills